TeleTech
ServiceNow Architect, Lead
TeleTech, Atlanta, GA
ServiceNow Architect, Lead
The Opportunity:
As a ServiceNow Architect, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We're looking for a seasoned solution engineer like you to support the management of ServiceNow from vision to production-ready, solving our clients' most complex challenges.
As a ServiceNow Architect at Booz Allen, you'll share your skills in programming languages and databases, using little to no code to identify new techniques and improve the digital environment. You'll use the latest cloud tools as you guide your team and develop creative solutions. Using your technical knowledge, you'll work cross-collaboratively to automate and accelerate cloud modernization and reduce system maintenance and development costs.
You'll be a trusted advisor to your clients as you translate their IT needs and future goals into a plan by crafting architectural patterns, design standards, and implementation best practices.
Use your software support skills for good.
Join us. The world can't wait.
You Have:
Nice If You Have:
Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $110,000.00 to $250,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
The Opportunity:
As a ServiceNow Architect, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We're looking for a seasoned solution engineer like you to support the management of ServiceNow from vision to production-ready, solving our clients' most complex challenges.
As a ServiceNow Architect at Booz Allen, you'll share your skills in programming languages and databases, using little to no code to identify new techniques and improve the digital environment. You'll use the latest cloud tools as you guide your team and develop creative solutions. Using your technical knowledge, you'll work cross-collaboratively to automate and accelerate cloud modernization and reduce system maintenance and development costs.
You'll be a trusted advisor to your clients as you translate their IT needs and future goals into a plan by crafting architectural patterns, design standards, and implementation best practices.
Use your software support skills for good.
Join us. The world can't wait.
You Have:
- 8+ years of experience with ServiceNow development
- Experience with core ITSM tables, CSM, Glide, scripting, business rules, client scripts, custom apps, or development methods
- Experience with Web development, including XHTML, HTML, CSS3, SQL, XML, or Angular and back-end technologies such as JavaScript, PHP, .NET, Java, or ColdFusion
- Experience with ServiceNow configuration management database (CMDB) administration
- Experience with implementing scripted Web services in ServiceNow, jQuery, Prototype libraries, Java, and CMDB or asset integrations in ServiceNow and coordinating and leading client workshops
- Experience with scoped delegated development in a multi-vendor environment
- Knowledge of SOAP and REST Web services
- Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
- Bachelor's degree
- CTA or CMA Certification
Nice If You Have:
- Experience with Object Oriented Programming, SQL, and NoSQL databases
- Experience with application design concepts and tools, including using UML, ERD, and Flow Diagrams
- Experience with introducing open-source solutions into ServiceNow via Script Includes or as JS or CSS Includes
- Experience with implementing ServiceNow inside a DevOps pipeline
- Experience with Agile Scrum development methods
- Knowledge of SAML, Active Directory, or LDAP Integrations
- Ability to work with stakeholders to define requirements
- CIS-CSM Certification
Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $110,000.00 to $250,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.