ML Holdings Company
Regional Service Manager
ML Holdings Company, Denver, CO
Job title
Regional Service Manager
Reports to
Director of Service
Who we are
Crane Services, Inc. (CSI) offers a wide variety of crane, rigging, heavy haul, and alternative movement solutions. The branches comprising CSI take great pride in being one of the largest and most experienced crane businesses in North America. Our branch locations are strategically positioned across the Rocky Mountain region, Southwest, Midwest, of the United States where our knowledgeable team of professionals provide full-service solutions for their customers' toughest challenges.
CSI's Vision and Shared Purpose: Through reliability, capability, and integrity, CSI is the preferred partner and employer in the crane, rigging and heavy haul industry. Our Team Members lift what others cannot and solve the unsolvable.
CSI's Core Values:
Job purpose
Responsible for coordinating and supervising the overall delivery of quality performance by mechanics, drivers, and Service associates.
Duties and responsibilities
eliminating them as needed.
Qualifications
Working conditions
The employee may be required to wear appropriate PPE equipment. The employee could occasionally be exposed to extreme temperatures, fumes, or airborne particles. The noise level in the workplace is moderate.
Physical requirements
The Americans with Disabilities Act (ADA) requires employers to identify essential functions of a role. As a result, this job requires the employee to climb, stand, and lift and/or move up to 75 pounds.
Reasonable accommodation may be provided to enable individuals with disabilities to perform the tasks.
Direct reports
N/A
EEO Statement
ML Crane Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Regional Service Manager
Reports to
Director of Service
Who we are
Crane Services, Inc. (CSI) offers a wide variety of crane, rigging, heavy haul, and alternative movement solutions. The branches comprising CSI take great pride in being one of the largest and most experienced crane businesses in North America. Our branch locations are strategically positioned across the Rocky Mountain region, Southwest, Midwest, of the United States where our knowledgeable team of professionals provide full-service solutions for their customers' toughest challenges.
CSI's Vision and Shared Purpose: Through reliability, capability, and integrity, CSI is the preferred partner and employer in the crane, rigging and heavy haul industry. Our Team Members lift what others cannot and solve the unsolvable.
CSI's Core Values:
- Show up hungry.
- Don't accept average.
- Think independently.
- Lift as one.
Job purpose
Responsible for coordinating and supervising the overall delivery of quality performance by mechanics, drivers, and Service associates.
Duties and responsibilities
- Collaborate closely with operations and branch managers to ensure seamless coordination.
- Review Daily Vehicle Inspection Reports (DVIRs) in Motive for deficiencies, addressing or
eliminating them as needed.
- Oversee work orders from initiation to completion, ensuring they are managed efficiently. The Service Director will monitor work order efficiency.
- Ensure all purchase orders have receivers sent within 30 calendar days to maintain current records.
- Dispatch mechanics promptly for down units and daily tasks.
- Conduct weekly safety meetings to address current safety topics with Team Members.
- Track Preventative Maintenance (PM) due reports and schedule and execute PM services in accordance with Standard Operating Procedures (SOPs).
- Schedule annual inspections as required.
- Adhere to SOPs set by the Service Director for the service department.
- Provide daily progress reports on each site or shop to Operations Managers and Senior Leadership.
- Ensure parts inventories and credit card purchases are billed to the appropriate work orders and approved by the 4th day of each month.
- Approve employee timecards daily to ensure accuracy.
- Maintain high-quality repairs in both the shop and field, including a minimum of two job site visits per month to inspect repairs and equipment condition, with detailed reports submitted to the Service Director.
- Attend L1O meetings with the Service Director to address service issues.
- Submit weekly reports on down equipment, major repair status, and Motive deficiency updates to the Service Director.
Qualifications
- Availability 7 days a week with a rotational on-call schedule. Requests for time off (to the Service Director) have a higher probability of being approved with greater advance notice. You can make requests with little notice but there is little probability they will be approved if alternative coverage cannot be secured.
- Strong organizational skills and a commitment to cleanliness in shops and service trucks.
- Knowledge of shop safety and best practices in both shop and field environments.
- Ability to assist mechanics with troubleshooting and support as needed.
- Knowledge of shop safety and best practices in both shop and field environments.
- Strong organizational skills and a commitment to cleanliness in shops and service trucks.
Working conditions
The employee may be required to wear appropriate PPE equipment. The employee could occasionally be exposed to extreme temperatures, fumes, or airborne particles. The noise level in the workplace is moderate.
Physical requirements
The Americans with Disabilities Act (ADA) requires employers to identify essential functions of a role. As a result, this job requires the employee to climb, stand, and lift and/or move up to 75 pounds.
Reasonable accommodation may be provided to enable individuals with disabilities to perform the tasks.
Direct reports
N/A
EEO Statement
ML Crane Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.