Head of Workplace and Collaboration Technologies

As the Head of Workplace and Collaboration Technologies at Guardian, you will lead the strategy and implementation of workplace technology services, enhancing collaboration and productivity across U.S. and India locations.You Are:A self-starter who is fueled by collaboration, likes working with people, and who thrives in partnering across the company with technology and business areas to ensuring that Workplace services are efficiently delivered to customersSomeone with a solid understanding of Workplace Technology, including Windows Operating Systems, O365 and the entire Microsoft Email and Collaboration suite, End-point Security, Patch Management and Software DeliveryDiligent, organized, and determined to successfully implement solutionsFocused on continuous improvement to create a best-in-class Workplace Technology organizationYou Will:Collaborate with the Head of Enterprise Technology to establish objectives and standard operating proceduresLead and enhance employee experiences with reliable and efficient technology solutionsFind opportunities and develop justifications for spending and initiatives, including identification of risks and cost/benefit analysesEnhance the Workplace Technology metrics to show actionable opportunities for improving the employee experience and meeting SLAsCoordinate internal and external audit activities for Workplace Technologies with external vendors and internal teamsManage Infrastructure and digital workplace team(s) to acquire resources, and align and coordinate priorities, work plans, and activitiesDefine, develop, and expand the Service Desk, based on best-practice processes, disciplines, and related toolsetsProvide direction on emerging technologies, communication and collaboration products and services within Workplace TechnologyProvide leadership, guidance, and supervision to Workplace Technology and Collaboration organization to provide superior resultsEnsure IT security policies are strictly effective to mitigate risksYou Have:10+ years’ of experience as a senior leader in Workplace Technology or similar roleFamiliar with Microsoft products - Windows OS, O365, SCCM, SharePoint, Defender, etc.Experience with Windows and MAC based laptopsUnderstanding of endpoint tools such as JAMF or equivalentWorking knowledge with monitoring tools such as Nexthink or equivalentExcellent leadership and customer management skillsDemonstrated experience in working with globally distributed resourcesUnderstanding of network & endpoint security principalsSolid understanding of automation and standard methodologiesMust be self-motivatedAbility to communicate complex technical concepts clearly to peers and managementStrong problem-solving abilitiesAbility to manage and lead large teamsBachelor’s degree or equivalent experience in Computer Science, Business Administration, Information Technology or relevant fieldExcellent oral and verbal communication skillsDetail oriented for accuracy of data and informationAble to produce reports and complete work within deadlinesAble to work well with interdepartmental teams and initiativesLocation & Travel:The position must be located in one of the following office locations: Holmdel, NJ, New York, NY (Hudson Yards), Boston, MA, Stamford, CT, or Bethlehem, PAThe position will be Hybrid with 2+ days in the officeSalary Range$148,970.00 - $244,745.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.Health CareChoice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefitsDental planVision planHealth care accounts – flexible spending, health reimbursement, and health savings accountsCritical illness insuranceLife and Disability InsuranceCompany-paid Life and Disability insurance plus voluntary supplemental coverageAccident insuranceRetirement and Financial401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicableComplimentary 1:1 financial guidance with a licensed Fidelity representativeTime Off and Remote WorkFlexible work arrangements (part in-person/part remote)Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavementPersonal holidays for colleagues to use in recognition of religious, cultural, or civic daysPaid parental leave and paid family and medical leave policiesEmotional Well-being and Work-LifeEmotional well-being, mental health, and work/life resources powered by Spring HealthWellness programs, including fitness program and equipment reimbursementChild, adult, and elder back-up care support through Bright HorizonsAdoption assistanceCollege planningTuition reimbursementStudent loan assistanceCommuter benefits in select metropolitan areasEquity & InclusionOpportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:Employee Resource Groups:Colleague Connection CommitteesCommunity Involvement CommitteesA culture that encourages colleagues to bring their authentic selves to workVoluntary self-IDPronunciation and phonetic spelling of namesBenefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.SummaryLocation: Holmdel; Boston; Stamford; Bethlehem; New YorkType: Full time