Airport Duty Operations Chief

Salary Range: $106,801-$133,474

Posting expires: December 27, 2024

Under general direction of the Hartsfield Jackson Atlanta International Airport (ATL) Director of Emergency Management, the Airport Duty Operations Chief will be responsible for the maintaining full situational awareness of all facets of airport operation; implementing incident management processes to managing small, medium and large scale incidents; coordinating with first responders to ensure efficient and effective response processes; analyzing the impact of incidents and implementing the appropriate response protocols; coordinating with airport stakeholders to determine severity of incident impacts and making appropriate recommendations for recovery processes; making decisions that impact airport operations in the absence of the Senior Leadership Team; ordering resources required for the effective management of incidents. Specific responsibilities include:

• Ensure incidents are managed in compliance with CFR Part 139, the Airport Certification Manual (ACM), the Airport Emergency Plan (AEP), and with 49 CFR 1542 and the Airport Security Program (ASP).
• Monitor weather forecasts and implement the appropriate response plans to ensure the effective management of events including fires, security breaches, traffic congestion, utility outages, winter operations, and airfield incidents.
• Physically respond to airport emergencies, coordinate aircraft recovery and operational resumption efforts, and conduct and assist in incident investigations.
• Act as primary airport official during off-hours, weekends and holidays in the absence of airport management.
• Provide timely notification to airport management and PA officials regarding airport incidents, media requests, news items or other information relevant to airport operations.
• Respond to airport disasters and emergencies, including working in the Emergency Operations Center (EOC) during activations; coordinate services at large events to ensure efficient and effective management of the Airport's response at planned events;
• Lead Incident Management Teams in responding to small, medium, and large scale incidents that impact airport operations.
• Conducts periodic hazard/risk analysis to ensure response plans are up to date and accurate.

Assist in the creation and management of airport emergency response, continuity, and other plans that define how the Airport mitigates against, prepares for, responds to, and recovers from all-hazards. 

Coordinates with multi-jurisdictional entities for response processes for major incidents at the airport.

Implement Continuity of Operations (COOP) plans and processes for business continuity efforts.

Serves as Department of Emergency Management (DEM) Duty Manager on scheduled rotation.

Performs other related duties as assigned.

Examples of Essential Duties

Decision Making

Ideal candidate must demonstrate ability to make decisions on non-specific and technical issues, diagnoses, or procedures in collaboration with supervisors or managers. 

Responsible for decision that help stabilize emergency situations, affect life safety and preservation of property. Assist in the determination of recovery efforts and activities to return the airport back to normal operations.

Leadership Provided

Routinely provides work group leadership, guidance, and/or training to less experienced staff.

Provides decisions in the absence of airport senior leadership.

Knowledge, Skills, & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Thorough knowledge of NIMS, ICS, and emergency management processes and procedures.

Thorough knowledge of emergency readiness, preparedness, situational procedures, applicable laws, rules and regulations.

Ability to listen and communicate exceptionally to effectively convey information verbally and in writing.

Ability to analyze data and maintain situational awareness.

Ability to operate computers with demonstrated proficiency in a variety of applications and software.

Ability to implement long-term goals for the department in order to promote effectiveness and efficiency.

Ability to remain calm under pressure and stressful working conditions during heavy workload and emergency related calls.

Ability to use sound judgement for making decision based on situation and events.