AI Technical Process Manager
Verizon, Boston, MA, United States
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing…
As a member of the VBG Enablement team, within the AI&D organization, you will lead a portfolio of innovative projects to enable AI, Machine Learning and Big Data initiatives - supporting growth and digital transformation in the Verizon Business Group (VBG).
In this role you will partner directly with leaders and subject matter experts at all levels - acting as liaison between the business and the AI&D technical teams to execute and deliver on projects that drive tangible business outcomes for Verizon.
You’ll be expected to anticipate company and industry trends and identify opportunities where AI can solve complex challenges. Not only managing these projects, but also driving their strategic direction. The ideal candidate will possess the acumen to plan for long-term success as well as the leadership skills to influence both business partners and technical teams around a shared goal.
Functional Responsibilities:
- Driving large-scale & complex transformational programs to completion - to increase revenue, reduce costs, and improve efficiencies.
- Acting as a liaison between the technology teams and business partners on wide-ranging projects.
Working with business partners to transform ideation into tangible business outcomes.
Translating business challenges and pain points into data-driven solutions focused on delivering measurable results.
- Managing communications to all stakeholders - including: project roadmaps, business cases, status updates, and executive readouts.
- Providing leadership and facilitating meetings and workshops with cross-functional teams.
- Conducting both quantitative and qualitative analyses for decision-making.
- Providing actionable recommendations to top management.
- Identifying and mitigating project risks proactively, and escalate as needed for timely resolution.
- Brainstorming new ways of working to achieve program goals; challenge the status quo.
What we're looking for…
You'll need to have:
Bachelor's degree or four or more years of work experience.
Six or more years of relevant work experience.
Even better if you have one or more of the following:
Bachelor’s degree in business, economics, information systems or other related technical discipline.
Master’s degree, ideally M.S. or MBA.
Proven ability to lead and facilitate large cross-functional teams.
Experience managing cross-functional teams without formal authority.
Experience with developing KPI’s and business process improvement measurements.
Familiarity with business systems & data warehousing concepts.
Project management experience - including project plan development and strategy.
Strong analytical and creative problem-solving skills.
Strong critical thinking, and quantitative skills.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.