Manager, Corporate Administration
Northwest Farm Credit Services, Spokane, WA, United States
AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System - the leading provider of credit to American agriculture. AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West. We are in search of a Manager, Corporate Administration to join our Corporate Administration department in Spokane, Washington (Headquarters). This full-time position reports to the Chief Administrative Officer and is responsible for the mail center operations at the AgWest Headquarters in Spokane, reception operations in Rocklin, and the organization's records management. This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period. Compensation Information The base salary range for this position in Spokane, Washington, is $63,000 - $95,000; bonus at target is 10% of salary. Job Requirements Oversee the mail center at the Headquarters in Spokane and Rocklin reception operations. Manage workflow to determine priorities and the appropriate allocation of resources; ensure quality, quantity and customer service standards. Maintain policies and procedures within areas of responsibility. Oversee the organization's records management to ensure compliance with applicable regulations and the records retention schedule. Human Resource Leadership Provide proactive human resource leadership to promote high levels of employee engagement, customer service, teamwork and productivity. Promote a diverse and inclusive workplace throughout the organization. Ensure performance management actions are consistent across area of responsibility and aligned with organization expectations. Promote talent management and succession planning to ensure adequate and effective staffing through employee transitions. Communicate and model AgWest's commitment to employee and customer engagement; actively work with assigned staff to advance stewardship and community service initiatives. Perform all duties and maintains all standards in accordance with organization policies, procedures, and internal controls, and ensure assigned staff follow organization policies, procedures and internal controls. Represent and communicate the values, purpose, and mission of the organization to employees, customers, the public, and other target audiences. Minimum Requirements Bachelor's degree in business, management, or related field, or an equivalent combination of education and experience At least five years' related experience, including knowledge of record retention schedules and central files Strong interpersonal, verbal, and written communication skills Understanding of basic project management concepts, including the ability to lead, facilitate, and organize Benefits Offered by AgWest Medical, dental, and vision insurance Basic term life and AD&D insurance (fully paid for by the company) Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer 401(k) plan (6% match plus 3% employer contribution) Employee Assistance Program Wellness Program Jeans are welcome at work every day at AgWest! *Vacation accrual rates increase with tenure. Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits #LI-Onsite Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, ma