Console Operator (On-site)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing, and we have an outstanding opportunity for you to join our security team. We are looking for a Console Operator to join our team in our Coppell, Texas location! This role is responsible for the monitoring of the site. This responsibility includes being the first line Security contact for Associates and visitors, as well as being directly responsible for the accurate handling of all general administrative actions at the assigned post. The role also includes but is not limited to, manning static or roving posts in accordance with the post orders and policies, access control of the facilities and surrounding company area, and the video monitoring of the facilities and its surrounding area as well as executing any directives put forth by the Corporate Security Management Team. Work Modes: On-site-Security: This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time. Responsibilities: The physical security of the site in regards to the protection of assets and personnel. Monitoring and controlling personnel access into the facility. Monitoring and reporting the following: event alarms triggered on the access control system and or closed-circuit television (CCTV) system, ID/access badge issue, physical security of the site, and the historical log book. Responding, evaluating, and resolving any event alarms received at the console monitoring station. Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found to include procedural breaches in security policies. Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed. Able to work from 2 pm to 10 pm Monday through Friday. All schedules are subject to change based on coverage and department needs. Must have flexibility. Must be able to travel and perform other related duties and functions as assigned by management. Qualifications: A self-starter with a keen attention to detail. Digital literacy: knowledgeable of Microsoft Word and Excel for data entry Good interpersonal and customer service skills High school diploma or equivalent. 5 or more years of experience in a security or similar role preferred Must have flexibility. Must be able to travel and perform other related duties and functions as assigned by management. Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates diversity in all its dimensions. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhere (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) to view the "EEO is the Law" poster. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com . Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries. Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model. LinkedIn (https://www.linkedin.com/company/broadridge-financial-solutions/mycompany/) Facebook Instagram (https://www.instagram.com/accounts/login/?next=/broadridgecareers/) Twitter YouTube (https://www.youtube.com/channel/UCtvrrt99KXBkMsFd7xgpoig) Glassdoor The Muse (https://www.themuse.com/profiles/broadridge) Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridges high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomesrather than how, when, and where work is done. We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 14,000 associates working in 21 countries around the globe. Learn about our DEI Program here (https://www.broadridge.com/about/diversity-equity-inclusion) . We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.