Customer Supply Chain Analyst
Kenvue, Rogers, AR, United States
Kenvue is currently recruiting for:
Customer Supply Chain Analyst
Who we are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.
Role reports to: Team Lead
Location: Rogers, Arkansas
Pay: $60,000.00 - $96,600.00
What you will do
The Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service. The Customer Supply Chain Analyst will conduct detailed analysis on product flow and supply chain opportunities utilizing advanced systems and process excellence tools. The Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals.
Key Responsibilities
- Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations.
- Lead in identifying, planning, and implementing end to end solutions that improve service and cost and or implement new capabilities.
- Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies.
- Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures.
- Participate in the design & lead customer specific supply chain joint business planning and Retail Customer Logistics' Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization.
- Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions.
- Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency.
- Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain.
- Utilize Microsoft and other Advanced Analytics applications as well as business applications such as: SAP(S/4 Hana), BW, EDI and ERP Systems.
- Process incoming orders and manage logistics to optimize cost and service and will conduct detailed analysis on order and supply chain issues utilizing advanced systems and tools.
- Execute and consolidate opportunities for promotional and base business orders.
- Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting.
- Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.
Required Qualifications
- Minimum of a Bachelor's degree is required.
- Minimum of 2-4 years of related work experience required.
- Strong collaboration and communication skills with experience working on multi-functional teams required.
- Solid problem-solving and analytical skills required.
- This position may require up to 10% domestic travel.
- Proficiency in Microsoft Suite is required, proficiency in advanced analytics platforms preferred.
- Demonstrated ability and desire to learn and optimize new systems and applications preferred.
- Customer-centric mindset, with customer-facing working experience is preferred.
- Experience in Customer Service, Planning, Manufacturing, Transportation, Finance or Distribution preferred.
- Business applications experience preferred, such as SAP(S/4 Hana), BW, EDI, or other ERP Systems.
- Annual base salary for new hires in this position ranges from $60,000.00 to $96,600.00.This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
- Competitive Total Rewards Package*
- Paid Company Holidays, Paid Vacation, Volunteer Time & More!
- Learning & Development Opportunities
- Employee Resource Groups
- This list could vary based on location/region
*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.
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