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TeleTech

Organizational Transformation Consultant

TeleTech, El Segundo, CA


Organizational Transformation Consultant
The Opportunity:

Whether it's optimizing a business process, designing a new organizational model, or managing the associated change, organizational transformation comes down to one thing: learning how an organization works and making it better. Although many companies know where they want to go, getting there can be a challenge. Thankfully, you'll improve the systems that move entire organizations forward. That's why we're looking for a consultant like you who can help identify long-term goals and support the design of the processes and structures needed to achieve them.

This is an opportunity to create effectiveness for Space clients. As an Organizational Design, Change Management, Process Improvement, or Strategic Planning practitioner, you'll use your expertise to assess how changes will impact business design and processes to drive organizational strategy. From unrealized potential to systemic challenges, you'll provide your client with a holistic view of their organization to transform their practices for the better. Your work will drive improvements to current Space capabilities through process standardization, innovative technical solutions, and improved service quality, while also unearthing new areas for optimization.

You also may have dedicated leadership responsibilities, including unearthing new areas for optimization. These areas may sometimes be clear and other times opaque. It may be your job to connect with the right internal parties, drive capture progress, manage and report out on the pipeline, and execute sales that generate net new revenue. This will involve frequent client engagement in addition to firm-internal capability demonstrations to create demand within existing teams.

Join us. The world can't wait.

You Have:
  • 2+ years of experience leveraging fundamental models and frameworks to deliver organizational design, change management, process improvement, or strategic planning capabilities
  • 1+ year of experience facilitating organizational design, change management, process improvement, or strategic planning client-facing workshops
  • Ability to travel up to 25% of the time
  • Ability to obtain a Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience at a major consulting firm or with a defense contractor
  • Experience supporting business development efforts
  • Experience serving in, with, or as contract support to the Space Force, Air Force, or USSPACECOM
  • Knowledge of military applications of Space
  • Secret clearance
  • Master's degree
  • Organizational Design, Change Management, Process Improvement, or Strategic Planning Certifications


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $54,000.00 to $123,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
  • If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.


EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.