VP of Human Resources

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

• Comprehensive primary care.
• Dental services.
• Behavioral health care.
• Care management.
• Pharmacy services.
• Substance abuse disorder treatment.
• Nurse care management.
• Insurance enrollment assistance.

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of rewards and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Primary Purpose of Position:

The Vice President of Human Resources (HR) will report directly to the President/CEO and will have responsibility for the direction, strategy, planning and execution for North Shore Community Health's HR organization to include Talent Management, Compensation and Benefits, Organizational Development and Training, HR Operations and Human Resources Compliance. This executive will be expected to be a key business partner to the CEO and the rest of the Leadership Team, aiding in the development and execution of NSCH's strategic plan and long-term business strategy, including becoming an anti-racist organization. The successful candidate is a strategic, critical thinking leader who has the right balance of strategic business acumen and functional expertise and will be a working day to day manager, partnering with the HR staff to support the staff at NSCH.

The Vice President of HR will serve as a business partner to the President & CEO and will work in close partnership with the Leadership and Human Resources Teams to develop and implement a human-centered and patient-centered vision as an organization that positions NSCH as an employer of choice and attracts essential talent, ensures staff are highly engaged in the mission, work and culture of the organization.

Essential Functions:

• Develop and implement HR strategies aligned with the overall NSCH strategic plan.
• Serve as a strategic advisor to the leadership team on all human resource matters.
• Oversee the development and execution of comprehensive HR plans, programs, and initiatives to support organizational goals.
• Lead efforts to recruit, retain, and develop a diverse and highly qualified workforce.
• Oversee talent management processes including succession planning, leadership development, and career pathing.
• Ensure the implementation of effective training and development programs to enhance employee skills and performance.
• Drive organizational development initiatives to foster a culture of continuous improvement and innovation.
• Lead change management efforts to ensure smooth transitions and employee buy-in during organizational changes.
• Develop and oversee performance management systems to ensure alignment with organizational goals and objectives.
• Provide guidance and support to managers and employees on performance issues, conflict resolution, and employee relations matters.
• Foster a positive and inclusive workplace culture that promotes employee engagement and satisfaction.
• Oversee the development and administration of competitive compensation and benefits programs.
• Ensure compensation practices are fair, equitable, and aligned with market standards.
• Manage relationships with benefits providers to ensure high-quality, cost-effective benefits offerings.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Develop and implement HR policies and procedures to mitigate risk and ensure legal compliance.
• Conduct regular audits to ensure adherence to HR policies and identify areas for improvement.
• Oversee HR operations including benefits administration, and HRIS management.
• Implement and manage HR technology solutions to improve efficiency and data management.
• Ensure accurate and timely reporting of HR metrics and analytics.
• Lead and mentor the HR team, providing guidance, support, and professional development opportunities.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a collaborative and high-performance team environment.

Non-Essential Functions:

• Attends periodic staff meetings.
• Adheres to NSCH policies.
• Adheres to NSCH values and principles:

Mission

North Shore Community Health's mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Values

Accountability

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes-acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment

NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

EEO Statement:

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

https://www.nschi.org/wp-content/uploads/2022/03/nsch_eeo-policy-statement-dec-2021.pdf

Requirements

• Bachelor's degree in human resources, Business Administration, or related field; Master's degree preferred.
• At least 7-10 years of progressive HR experience, including management experience.
• Strong knowledge of HR principles and practices, including benefits administration, compensation, employee relations, and compliance.
• Successful record as a close and trusted advisor to the CEO and the executive team.
• Successful record in leading corporate culture & values initiatives in support of corporate strategy.
• Broad knowledge and understanding of all areas of HR and how to maintain legal compliance of HR systems and practices.
• Excellent leadership and management skills with the ability to supervise and develop staff.
• Proficient in HRIS and Microsoft Office Suite.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work in administration office two or more days per week.