Global Benefits Manager

Company Description

Are you ready to accelerate your career? Join Cielo as a Global Benefits Manager! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.  

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent.acquisition@cielotalent.com.

Job Description

The Global Benefits Manager is responsible for developing, implementing, and managing comprehensive benefits programs across multiple regions, ensuring alignment with organizational goals and local regulations. This role oversees the evaluation, design, and delivery of health, retirement, and wellness programs to meet the needs of a diverse, global workforce. The Global Benefits Manager collaborates with other functions within People and Culture, Finance, and external vendors to ensure cost-effective and competitive benefits offerings that support employee well-being and retention.

Location: The position is remote for candidates based in the US only

Specific Needs: Experience in benefits administration and management in a global or regional role

Work Arrangement: Remote

Responsiblitiles include: 

• Design and implement a global benefits strategy that includes a variety of programs, such as health, wellness, retirement, and additional support services.
• Tailor benefits to the specific needs of each region while maintaining a cohesive global approach that aligns with overall organizational goals.
• Analyze market trends, industry best practices, and regional regulatory changes to ensure that benefits programs remain competitive and compliant.
• Monitor developments in benefits offerings and implementing updates to keep the company’s packages attractive to current and prospective employees.
• Manage relationships with a range of external vendors, including brokers, insurers, and other service providers, ensuring high-quality service and cost-efficiency, including negotiating favorable terms, renewing contracts, and addressing any service issues to maintain smooth delivery of benefits.
• Develop and execute communication strategies for benefits programs, ensuring that employees across all regions clearly understand their options and how to access their benefits.
• Create educational materials, conducting informational sessions, and managing benefits-related content on internal platforms.
• Oversee and manage the global benefits budget, working closely with Finance to ensure that programs are cost-effective without compromising on the quality of offerings.
• Regularly review and analyze spending on benefits to identify areas for potential savings while still maintaining a competitive benefits package.
• Conduct benchmarking studies and surveys to evaluate the competitiveness of the organization’s benefits offerings against industry standards
• Recommend changes or enhancements that keep the company’s benefits package attractive and aligned with the expectations of the global workforce.
• Collaborate with People & Culture, Finance, Legal, and regional SMEs to ensure that benefits programs are integrated smoothly into the overall compensation and benefits strategy.

Qualifications

Education and Experience:

• Bachelor’s degree or equivalent education in Human Resources, Business Administration, or a related field required.
• 5+ years of experience in benefits administration and management.
• At least 2 years in a global or regional role strongly preferred.
• Proven track record of designing and managing complex benefits programs.
• Experience supporting large scale organization benefits administration and management, 1000+ employees.
• Experience with HCM platforms, such as Dayforce strongly preferred.
• Experience in communicating benefits information to a diverse, global workforce.

Exposure:

• Ability to work in a multinational environment, with familiarity in benefits regulations across different regions.
• Strong understanding of regional benefits regulations and compliance requirements.
• Proven ability to manage vendor relationships and negotiate favorable contracts.
• Excellent verbal and written communication skills.
• Ability to present information to employees and leadership in a detailed and professional manner.
• Ability to prioritize in a fast-paced environment.