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Tephra Inc.

Technical Architect-Salesforce

Tephra Inc., Parsippany, NJ


Description:

Title - Salesforce Technical Architect

Location - Parsipanny, NJ

Job Description:
• Lead a global team throughout the design, development, launch, and support of Salesforce.com solutions.
• Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
• Collaborate with business and IT leaders to drive the complete technical architecture including

the data flow and the integration between Salesforce and other enterprise solutions.
• Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.
• Architect and document solution design of Salesforce solutions.
• Transition solution designs to development resources responsible for building the solutions.
• Provide industry leading technical expertise with Salesforce.
• Help to resolve, mitigate technical/architecture issues, and risks as they arise.
• Develops detailed configuration specifications documentation for ready use by the technical team
• Manages customer communications, conflicts, and negotiations related to overall architecture design.
• Develop Proof of Concept for specific architecture/integration concepts.
• Guides customer through solution deployment.
• Team player with excellent verbal & written communication, interpersonal and presentation skills.
• Proven experience with the Configuration/Administration of Salesforce Service Cloud.
• Creating Technical requirements as an input to Salesforce solution design.
• Provide guidance to clients on leading IT and Salesforce practices.
• Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as

required in support of current and new projects.
• Capable of executing independent POCs to be transitioned to the scrum team for development.
• Associate with Salesforce.com Certification(s) and Architecture experience responsible for the following effort o Plan and monitor technical consideration activities

of the project.

. Perform health check for each org and assess orgs.

. Perform analysis of org configuration, customizations, and security.

. Prepare Salesforce Config workbook detailing customizations and configurations or org.

. Support the Project Manager in defining overall solution and strategy and document.

Qualifications:
• Minimum 8-12 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.
• 6+ years of experience working within the Salesforce platform on as senior technical lead/architecture roles.
• Experience working on a minimum of 3 Salesforce projects.
• Strong expertise in Lightning/Communities, APEX, hands on with coding, Flows, Triggers, Migration Tool, APIs Java Script, CSS, HTML, Templates and Web Services.

. Experience in customized Salesforce service cloud integration with CTI, ERP and legacy applications
• Good to have Salesforce Certified platform developer 1 & 2 certifications.
• Good to have Salesforce Application and System architect certification

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