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Heritage Health - Idaho

Certified Medical Assistant

Heritage Health - Idaho, Coeur d'Alene, ID, United States


Description:

Works closely with providers and other medical assistants/lead nurse/nurse manager to provide quality care to patients in a positive work environment.

Minimum qualifications:

Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
Certification from a nationally recognized organization, such as AAMA or NHA.
Minimum of one year of prior outpatient medical assistant experience preferred.
CPR certification or must obtain within 90 days of hire.
Requirements:

Knowledge, Skills, and Abilities Required:

Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and certification as a Registered Medical Assistant.

Duties and Responsibilities:

Timely rooming of patients, performing vital signs, taking chief complaint, and verifying medication list.
Required vital signs on each patient: annual height; weight, pulse, respiratory rate, blood pressure. Oximetry when indicated.
Complete paperwork related to office visit (lab requisitions, pathology forms).
Restock exam rooms.
Call patients with lab and/or test results after provider has reviewed results and written recommendations.
Return all patient phone calls promptly. Same day call-backs are preferred. All calls must be returned within 24 hours. Urgent calls should immediately be brought to the provider’s attention.
Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
Refill medications. Document all refills on medication refill sheet. Update medication log at each appointment. Provide samples/stock medications to patients as instructed by provider. Providers must check to ensure proper medication is being dispensed.
Sample meds to be checked weekly for expiration dates and log completed.
Perform injections, urinalysis, urine pregnancy testing urine drug screens as directed by provider.
Log all injection lot #, expiration date, site.
Make referrals as requested by provider. Fill-out vouchers if indicated.
All work assigned by supervisor or provider must be completed in the week in which it was assigned. All Friday work should be completed no later than Monday. All work assigned prior to long holiday weekends must be done prior to the end of the workday.
All documentation must be initialed, signed and dated.
Maintain positive and collegial environment and professional work ethic.
Assist other medical assistants and/or providers when needed
Perform equipment checks.
Prepare for Huddle with provider to discuss daily patients and quality criteria.
Follow Standing Orders.
Maintain OSHA and HIPAA compliant work area.
Cover front office during lunch breaks. This will include: answer the phone, check in patients, verify paperwork and schedule follow up appointments.
Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team.
Regular and predictable attendance is an essential function of this position.
Other duties as assigned.