360 Grille Host/Hostess - (Full-Time)

At the Marriott Shoals Hotel & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area. For many years the Marriott Shoals has been the premier hotel in the entire region, offering luxury, modern amenities, and spectacular dining options to our guests. We seek a hospitable warm, friendly Host / Hostess to join our restaurant team. Our restaurant venues include the 360 Grille, an award-winning fine dining restaurant perched above the Tennessee River that rotates to provide guests with unmatched views, and Swampers, a fun and festive destination that pays tribute to the area’s musical heritage.

• Key Responsibilities:
• Greet guests warmly upon their arrival and provide a positive first impression.
• Set up the dining area, ensuring it is clean, organized, and ready for guest service.
• Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring
• Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times. Their seating preferences are accommodated.
• Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise.
• Be flexible and willing to assist in other positions, such as food runner or dining room attendant, as needed to support the team and ensure a seamless guest experience.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our culinary strategy and customer experience. We offer a collaborative work environment, growth opportunities, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Perks & Benefits: As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
  • 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
  • Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
  • Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
  • Employee Recognition: Participate in employee rewards and recognition programs.
  • Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Marriott Hotel and Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)