Accenture
Junior ServiceNow Business Analyst
Accenture, Saint Louis, MO
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
The Junior ServiceNow Business Analyst will support the implementation from proposal to delivery. Includes developing a thorough understanding of the client's requirements then applying industry best practices and detailed knowledge of ServiceNow to design an optimal testing plan which supports the business process meeting or exceeding the functional requirements. Builds a trusting relationship with development and functional teams to understand the requirements and develop test plan. Leads quality management reviews and ensures all business and design requirements are met. May conduct application and implemented business processes demonstrations to stakeholders; may support preparation of training material and provide user training.
The Junior ServiceNow Business Analyst will work closely with the Functional Consultants to understand the business and functional requirements. They will identify overall test plan and individual test cases. Assist or lead test plan development and execution including conducting user acceptance testing ensuring implementation meets client's requirements. Develop Automated Test Framework (ATF) test cases while meeting the functional requirements of the project. Ensure all design requirements are met. Demonstrate implemented application and business process demonstrations to stakeholders. Create training materials and provide end user training.
The work:
Here's what you need: (Qualifications)
Bonus points if you have:
Eligibility Requirements:
US Citizenship required
Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.
Role Location: Range of Starting Pay for role:
California: $67,200-$178,600
Colorado: $67,200-$154,300
New York: $62,100-$178,600
Washington State: $71,500-$164,400
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
The Junior ServiceNow Business Analyst will support the implementation from proposal to delivery. Includes developing a thorough understanding of the client's requirements then applying industry best practices and detailed knowledge of ServiceNow to design an optimal testing plan which supports the business process meeting or exceeding the functional requirements. Builds a trusting relationship with development and functional teams to understand the requirements and develop test plan. Leads quality management reviews and ensures all business and design requirements are met. May conduct application and implemented business processes demonstrations to stakeholders; may support preparation of training material and provide user training.
The Junior ServiceNow Business Analyst will work closely with the Functional Consultants to understand the business and functional requirements. They will identify overall test plan and individual test cases. Assist or lead test plan development and execution including conducting user acceptance testing ensuring implementation meets client's requirements. Develop Automated Test Framework (ATF) test cases while meeting the functional requirements of the project. Ensure all design requirements are met. Demonstrate implemented application and business process demonstrations to stakeholders. Create training materials and provide end user training.
The work:
- Apply knowledge of ServiceNow to test solutions to validate that it meets or exceed requirements
- Build trusting relationships with project team
- Ensure all business and design requirements are met
- Lead quality management reviews
- Support or lead test plan development
- Conduct user and integration testing
- Take accountability for ensuring quality solutions are developed and deployed
Here's what you need: (Qualifications)
- 1 year of ServiceNow Business Analysis Experience
- Testing experience in a ServiceNow environment
- Experience with ServiceNow Configuration
- U. S. Citizen
Bonus points if you have:
- A ServiceNow System Administrator Certification
- Automated Testing Experience
- Creating New Test Cases
- Developing Test Plans
- Experience with Automated Test Framework (ATF)
- Experience as a ServiceNow Business Analyst
- An understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL
- Experience interfacing with client
- An ITIL Foundations Certification
- Experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes
Eligibility Requirements:
US Citizenship required
Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.
Role Location: Range of Starting Pay for role:
California: $67,200-$178,600
Colorado: $67,200-$154,300
New York: $62,100-$178,600
Washington State: $71,500-$164,400
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.