Consultant (Change Management Skillset)

Description

Do you want to support innovative clients at the intersection of cutting-edge technologies and impactful relationships?

evolv's culture of integrity, humility, passion, and drive and have been named "Best Places to Work" by Dallas Business Journal in 2021 and 2022, "Top Workplaces" by Dallas Morning News in 2023, ranked #368 on Inc. 5000's list of fastest growing private companies in 2023 and ranked #14 on the 2024 Inc. Regionals: Southwest list of fastest growing private companies in America.

We are seeking a talented and professional Consultant (Change Management Skillset) to join our team.

Responsibilities:

• Partner with project teams to define change management strategy and rollout plans, pulling from various change frameworks to develop an approach that sustains change in the unique client environment.
• Collaborate across diverse functions, engaging with stakeholders at all levels to drive a culture of change that prioritizes increased adoption and minimizes resistance.
• Utilize structured methodologies and tools to create stakeholder engagement, communications, and learning strategies.
• Facilitate workshops, training sessions, and team-building activities to foster change adoption.
• Incorporate project management principles to sculpt each engagement uniquely to meet and exceed our client's specific needs and deliver results.
• Create detailed business cases with actionable recommendations based on thorough analysis of change readiness, culture, and potential barriers to change.
• Gather user and stakeholder feedback regarding new systems and processes and delivering that information to the project team.
• Establish efficient communication processes, including preparation, utilization of channels, review, and distribution mechanisms.
• Advocate for and implement activities that promote user education and adoption of new services and technologies.
• Formulate and execute the program's training/learning initiatives.
• Evaluate success through Customer Experience and Satisfaction metrics.
• Demonstrate an understanding of the client's organizational dynamics and their impact on the engagement.
• Establish clear objectives on tasks and project outcomes with minimal client direction.
• Build rapport and adapt to a variety of stakeholder groups.
• Remain committed to successful delivery to the client on every engagement (success metrics involve deliverables met, client satisfaction, future project recommendations/extensions and collaboration).
• Prioritize operational excellence by meeting or exceeding all utilization goals.
• Contribute to evolv's culture and personal development through collaborating well internally, displaying our core values, participating in internal initiatives (events/groups), and/or obtaining new certifications approved by leader.
• Help grow evolv by providing team member/client referrals and connecting with our internal network.
• Other duties as assigned.

Requirements:

• Bachelor's Degree in Computer Science, Information Systems, Business or a related field from an accredited Institution, along with five (5) years of relevant work experience.
• At least five (5) years of recent experience in organizational change management, with a focus on delivering face-to-face communications and leading enterprise-level process improvement projects within IT environments.
• Solid project management skills, including proficiency with tools like MS Project, and a comprehensive understanding of change management principles and methodologies.
• Demonstrated resilience in navigating ambiguous situations, with strong decision-making and problem-solving capabilities.
• Effective interpersonal communication skills, emphasizing a client-service and teamwork-oriented approach.
• Proactive problem-solving skills and a strong initiative.
• Exceptional communication abilities, capable of engaging effectively with diverse stakeholders.
• Proficiency in negotiation and mediation techniques.
• Demonstrated skills in facilitation and team-building exercises.

We believe in being inclusive of all people regardless of gender, race, religion, sexual orientation, age, or any attribute not relevant to job performance. We know that an inclusive, equitable and diverse company is a more innovative and successful one. We aim to employ the most talented professionals in the world by casting a wide net to find Team Members with shared values. evolv is committed to creating and maintaining a high-performing workplace in which all Team Members have a fair and just opportunity to contribute to the success of the business and are valued for their skills, experience, and authentic perspectives.

EOE/M/F/D/V