Senior Business Analyst - Commercial Program Office

Job Summary

**Hybrid Work Environment - Must reside in Hawaii **

Pay Range: $68,000 - $133,000

Note: Individuals typically begin between the minimum to middle of the pay range

Position performs business analysis tasks, project management activities and other related responsibilities for the department. Performs business analysis, cost/benefit justifications, must be able to analyze and comprehend complex processes and projects across the organization and is continually looking at ways to improve quality across existing and new workflows.

Minimum Qualifications

1. Bachelor's degree and four years of related experience; or equivalent combination of education and related experience.
2. Effective verbal and written communication skills.
3. Report writing or other business/technical writing skills.
4. Excellent critical thinking skills.
5. Knowledge of business processes and analytical functions.
6. Demonstrated organizational skills.
7. Proven success with project implementation and analytical work.
8. Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, Outlook, and Power Point.

Duties and Responsibilities

1. Demonstrates proficiency in bringing a cross functional perspective to complex business analysis activities and projects to support the implementation of corporate projects involving new systems and functions, enhancements to existing systems and functions. Implementation responsibilities for projects of medium to large size and scope include:
   
   • Collaborate with business users to understand the business needs.
   • Define and document requirements and develop the business case.
   • Produce and manage a project plan.
   • Work with the technical staff to complete the analysis and design.
   • Manage cross functional teams, representing and advocating functionality for stakeholders.
   • Document the test plan, work with the business users to complete the test cases.
   • Coordinate the testing to ensure technical and business resources are available and appropriate.
   • Collaborate with the business users on workflows and procedures.
   • Ability to understand inputs, outputs, and impacts to the end-to-end workflows across multiple project teams and/or departments.
   • Work with the business users on staff training.
   • Provide post implementation support.
   • Collaborate with management and users to influence changes to improve and automate business processes.
2. Plan and coordinates projects to support departmental and cross departmental related activities. Work with business analysts, project leads, management and other departments as required. Learn new business concepts and workflow management methods applicable to assigned projects and applications as needed.
3. Performs all other miscellaneous responsibilities and duties as assigned or directed.

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