Boston Consulting Group
Manager, IT Engineer - Endpoint/MDM
Boston Consulting Group, Washington, DC
WHAT YOU'LL DO
As the Endpoint/MDM Engineer, you will play a key role in managing and securing all endpoints and mobile devices across the BCG Federal organization in a Microsoft GCC High environment. You will work with platforms like Microsoft Intune, Jamf, and Tanium to ensure that Windows laptops, MacBooks, and mobile devices are secure, up-to-date, and functioning efficiently. This role includes creating and managing the laptop images for both Windows and Mac devices, ensuring consistency across deployments. Additionally, you will collaborate with the IT Service team to maintain high standards of image quality and end user satisfaction.
Endpoint Management:
Mobile Device Management (MDM):
WHO WE ARE
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Education:
Experience:
Certifications (Preferred):
Security Requirements:
ADDITIONAL INFORMATION
Compensation
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
Some local governments in the United States require job postings to include a reasonable estimate of base compensation. We expect your total annualized compensation to be approximately the following:
All of our plans provide best in class coverage:
EQUAL OPPORTUNITY
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
YOU'RE GOOD AT
YOU'LL WORK WITH
BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
As the Endpoint/MDM Engineer, you will play a key role in managing and securing all endpoints and mobile devices across the BCG Federal organization in a Microsoft GCC High environment. You will work with platforms like Microsoft Intune, Jamf, and Tanium to ensure that Windows laptops, MacBooks, and mobile devices are secure, up-to-date, and functioning efficiently. This role includes creating and managing the laptop images for both Windows and Mac devices, ensuring consistency across deployments. Additionally, you will collaborate with the IT Service team to maintain high standards of image quality and end user satisfaction.
Endpoint Management:
- Build, maintain, and update the laptop images for Windows and MacBook devices, ensuring they are secure, up-to-date, and optimized for performance.
- Manage the configuration and deployment of Microsoft Intune, Tanium, and Jamf for endpoint devices.
- Work closely with the Cloud Engineer to maintain the Azure VDI image to ensure it is secure, up-to-date, and optimized for performance.
- Implement and maintain endpoint security policies to protect the organization's IT infrastructure.
- Handle software packaging, deployment, and patch management to keep devices secure and up to date.
- Conduct regular maintenance and optimization of endpoint systems, identifying opportunities for improvement.
- Maintain the device catalog and assess new laptop models and accessories for performance and quality.
Mobile Device Management (MDM):
- Manage and support iOS devices using Microsoft Intune, including administering Apple Business Manager (ABM) for DEP/VPP. Experience with Android Enterprise is preferred but not required.
- Develop and maintain mobile security policies and ensure seamless integration with the organization's broader IT infrastructure.
- Oversee the enrollment of new mobile devices, ensuring they are properly configured, secured, and tracked throughout their lifecycle.
- Serve as an escalation point for user troubleshooting with mobile devices, providing advanced support and resolving issues.
- Stay up to date with the latest developments in mobile device management, security best practices, and emerging technologies.
US Citizenship, with ability to obtain and maintain a secret security clearance is required. Dual citizens may be subject to additional eligibility requirements.
WHO WE ARE
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Education:
- Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field preferred.
Experience:
- 5+ years of IT experience with a focus on Endpoint Management and Security, preferably in a Microsoft GCC High environment.
- 2+ years of experience with MDM tools like Microsoft Intune and Jamf, including Apple Business Manager. Android Enterprise a plus.
- Hands-on experience with scripting for endpoint management.
Certifications (Preferred):
- Microsoft Certified: Intune and Azure certifications are highly desirable.
Security Requirements:
- US Citizenship and ability to obtain and maintain a Secret clearance.
#LI-JS3
ADDITIONAL INFORMATION
Compensation
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
Some local governments in the United States require job postings to include a reasonable estimate of base compensation. We expect your total annualized compensation to be approximately the following:
- In Washington D.C. the base salary is between $115,000- $140,800 (USD); placement within this range will vary based on experience and skill level
- In other locations, competitive pay is commensurate with the role and geography
- Annual discretionary performance bonus between 0-16%
- 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period
All of our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
- Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
- Dental coverage, including up to $5,000 in orthodontia benefits
- Vision insurance with coverage for both glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
- Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
- Paid sick time on an as needed basis
EQUAL OPPORTUNITY
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
YOU'RE GOOD AT
- Strong knowledge and hands-on experience with Microsoft Intune, Jamf, and Mobile Device Management (MDM) platforms.
- Proficiency in scripting for device management, using tools like PowerShell and VBScript.
- Solid understanding of network security technologies such as Zscaler and DNS, and their integration with endpoint management.
- Excellent troubleshooting skills for resolving issues with both endpoint and mobile devices.
- Clear and effective communication, with the ability to work independently and as part of a team.
- Strong ability to manage multiple tasks in a fast-paced environment, ensuring projects are completed on time.
- Skilled in documenting procedures, configurations, and policies for future reference and compliance purposes.
YOU'LL WORK WITH
BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.