Accenture
Delivery Lead - Commerce
Accenture, Toronto, ON
WE ARE:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
YOU ARE:
We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of Digital Commerce programs, focusing on the client relationship, planning/tracking, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, design, and technology disciplines.
THE WORK:
HERE'S WHAT YOU'LL NEED:
BONUS POINTS IF:
About Accenture
Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services-creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Our Commitment to Inclusion & Diversity
At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at [redacted], send us an email or speak with your recruiter.
Other Employment Statements
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.
Job candidates are not required to disclose any offence for which a pardon has been granted.
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
YOU ARE:
We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of Digital Commerce programs, focusing on the client relationship, planning/tracking, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, design, and technology disciplines.
THE WORK:
- Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale digital product, marketing or commerce solutions
- Develops strong working relationships with the senior management team and identifies follow-on project opportunities
- Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
- Manages day to day on-shore and off-shore project teams during the project lifecycle
- Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
- Work closely with engineering, design, product, and QA to deliver the best digital products for our clients
- Supports experience-led teams in developing strategic vision and creative UI/UX design
- Manages and contributes to solution plan definition
- Manages and contributes to development of the platform migration and global roll out strategy and execution
- Interacts with client stakeholders for business justification, funding, scope and timeline
- Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
HERE'S WHAT YOU'LL NEED:
- Minimum of 10 years experience with agile SDLC, implementing large, complex web sites/apps, commerce applications and platforms.
- Minimum 5 years of project management experience, building technology solutions in a variety of different styles (Agile, Waterfall, etc.) through the software development lifecycle
- Minimum of 5 years of experience implementing comprehensive commerce suites such as Adobe and Salesforce.
- Minimum of 3 years of experience delivering projects which have integrated a number of the functional capabilities listed below:
- eCommerce
- Order Management/Fulfilment
- Customer Data Platform
- Pricing and Loyalty
- Integration Platform
- Journey Orchestration
- Marketing Automation
- Personalization/Recommendation
- Search / SEO
- Web Content Management
- Multi-device support (smart-phone, tablet, desktop, console, set-top box)
- Digital Analytics
- Digital Asset Management
- Experience with commerce design, implementation and execution
- A minimum of a high school diploma or GED is required for this position
BONUS POINTS IF:
- Understanding of complexities with implementing Composable architectures and solutions (CommerceTools, Contentful, Contentstack, Algolia...)
- Experience with lighterweight platforms like Shopify
- Strong understanding of PCI/PII security and data privacy requirements
- Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
- Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
- Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
About Accenture
Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services-creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Our Commitment to Inclusion & Diversity
At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at [redacted], send us an email or speak with your recruiter.
Other Employment Statements
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.
Job candidates are not required to disclose any offence for which a pardon has been granted.