Home Care Scheduler

We are looking for an Home Care Scheduler to help our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by matching them with caregivers.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

• Coordinate the use of our staff to ensure consistent quality of services
• Assign new clients to caregivers according to scheduling protocols
• Use web based scheduling application as the basis for all scheduling
• Create and maintain schedules for all employees
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a "hot list" of all staff that can be placed immediately or used as backup for all call off situations
• Fill open shifts and securing coverage for call-offs or changes in client's needs
• Maintain ongoing communication with Caregivers & Clients regarding scheduling and changes
• Participates in determining hiring needs, as well as interviewing, hiring and training new staff

QUALIFICATIONS

• High school diploma or GED
• 1-2 yrs patient scheduling experience
• Must be well organized, show great attention to detail
• Proficient with computer use and software applications
• Multi-tasker and customer service-oriented
• Excellent time management skills
• Home Care experience preferred

WHY JOIN THE INDUSTRY?

• Competitive compensation
• Training and support

Compensation: $37,000.00 - $42,000.00 per year

Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.

As our population ages, the demand for caregivers is growing every day! Is this career right for you?

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.