Field Service Engineer

Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutionize the use of robotics within industry to free human resources from labor intensive tasks to focus on more intellectual challenges.

The Field Service Engineeris a seniorposition responsible for the technical oversight of robotic system installations, commissioning, and advanced troubleshooting in industrial environments. This role requires expertise in multi-axis motion control, embedded systems, and robotic system programming. The selected candidate will also play a key role in creating departmental standards, mentoring junior engineers, and ensuring continuous advancement in robotic solutions.

This role demands a high level of autonomy, technical depth, and commitment to operational excellence.

Location: Onsite in Suwannee, GA. Or Remote, preferably Midwest U.S., with proximity (within 1 hour) to a major airport for ease of travel

Travel Requirements: 75% travel required, with a maximum deployment period of 14 days

Responsibilities:

Advanced System Design and Commissioning

• Oversee and lead the design, setup, and commissioning of complex robotic systems, including multi-axis motion systems, servo mechanisms, industrial robots, robotic cells, controllers, and automation sensors
• Integrate and optimize motion planning algorithms, trajectory generation, and sensor calibration to achieve precise, reliable, and high-performance robot functionality
• Conduct rigorous testing and validation to ensure robotic systems meet both customer and company standards

Strategic Maintenance and High-Level Troubleshooting

• Lead preventative and corrective maintenance programs for electrical and mechanical components, including electro-mechanical actuators, hydraulic systems, and industrial sensors
• Utilize advanced diagnostics to identify, troubleshoot, and resolve complex issues in real time, ensuring minimal downtime and maximum operational efficiency
• Establish and refine best practices for PLC programming, robotic programming, and system integrations across diverse applications

Customer and Project Engagement

• Serve as the primary technical contact for customers, managing high-level technical inquiries and providing expert solutions
• Provide training and handover support to customer teams, ensuring comprehensive understanding and optimal use of robotic systems
• Participate in customer presentations, reporting on system performance, technical solutions, and project progress

Mentorship and Departmental Development

• Mentor and train junior technicians, fostering knowledge-sharing and advancing departmental skillsets in robotic and automation technologies
• Collaborate with senior management to shape department standards, define strategic goals, and introduce new technologies and methodologies

Cross-Functional and Strategic Collaboration

• Partner with engineering, project management, and operations teams to scope, plan, and execute complex automation projects
• Support continuous improvement initiatives, contributing insights on automation advancements, process optimization, and strategic equipment upgrades

Qualifications:

• Minimum of 7 years of progressive experience in robotics engineering, motion control systems, and field service for advanced robotic installations
• Expert proficiency in PLC programming, multi-axis motion systems, embedded hardware design, and servo mechanisms
• Deep understanding of robot programming for six- and seven-axis systems, including end-of-arm tooling solutions and safety integration
• Proficiency in C++, MATLAB, AutoCAD, SolidWorks, and familiarity with advanced automation protocols (Ethernet/IP, MODBUS, RS-232, RS-485)
• Demonstrated success in troubleshooting and maintaining complex electro-mechanical systems
• Strong communication, leadership, and project managementskills to lead projects, develop teams, and collaborate with cross-functional stakeholders.
• High level of independence and adaptability to fast-paced, challenging environments.

Preferred:

• Hands-on experience with manufacturing, CNC processes, conveyor systems, and experience managing robotic operations in industrial settings
• Associates degree or greater, in Electrical Engineering, Mechanical Engineering, Robotics, or a closely related field
• Familiarity with industry-standard safety protocols (NEC, NFPA 70E, NFPA79, UL508A)
• Relevant certifications in robotics, industrial automation, or electrical safety

Additional Requirements:

• Must reside within one hour of a major airport
• Availability for extended hours, weekends, and on-call support

Since our expansion to North America, we have encountered substantial demand for our groundbreaking robotics technology. If you're seeking a job in cutting-edge robotics and automation, Mujin offers an exciting opportunity to work with state-of-the-art technology and be at the forefront of the industry's advancements. As part of the Mujin team, you will have the opportunity to work with some of the leaders in the robotics space, as we work together to change the face of industrial automation.

EEO Statement

Mujin Corp. is committed to providing equal employment opportunities for all employees and applicants, without regard to race, religion, color, sex, sexual orientation, gender identity or gender expression, national origin, age, pregnancy, physical or mental disability if the individual is otherwise qualified, genetic information, military or veteran status, marital status, familial status, parental status, HIV/AIDS status, sickle cell trait, DNA analysis, or any other protected characteristics as governed by federal, state, and local laws. This policy applies to all the Company activities, including hiring, placement, promotion, discipline, termination, compensation, and training.