Tephra Inc.
ServiceNow Developer
Tephra Inc., Cupertino, CA
Description:
Responsibilities Include:
Qualifications:
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Responsibilities Include:
- Development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
- Develop custom applications using the ServiceNow schema and leveraging platform capabilities and tools such as Discovery, Orchestration, and others.
- Perform ServiceNow implementations, designing complex workflows, write automated scripts.
- Perform API integrations within ServiceNow is preferred.
Qualifications:
- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
- Experience in HR service delivery would be an added benefit.
- Experience with extending the ServiceNow schema to develop custom applications and working on ServiceNow platform capabilities and tools like Discovery, Orchestration, and other applications.
- Good experience in ServiceNow implementations, designing complex workflows, write automated scripts.
- Ability to perform API integrations within ServiceNow is preferred.
- Working knowledge on Business Rules, Web Services, Access Control Rules, and Scripting.
- Certification in ITIL / ServiceNow will be an added advantage.
- Excellent verbal/written communication.
- Attention to details, ability to multitask, and effective time management skills.
- Experience: 8-10 Years
- Experience in development / implementation / configuration of ServiceNow ITSM solution.
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