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Varian medical systems

User Experience Researcher

Varian medical systems, Palo Alto, CA


Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.If you want to be part of this important mission, we want to hear from you. **The anticipated start date for this role is January 20, 2025. Please ensure your availability aligns with this timeline**Varian is looking for a User Experience Researcher to join our expanding Radiation Oncology Solutions Business Unit. This role requires a strong background in research and human factors. The ideal candidate will conduct a range of user research studies to inform the design and enhancement of our hardware and software products, while also fostering a deeper understanding of customer needs and experiences.You are responsible for:Planning and executing high-quality research to help us define the long-term goal of the productEarning partners' trust to drive effective relationships.Demonstrating proven knowledge of the problems, how competitors solve them, and where gaps exist.Designing research plans:Clearly defining your long- and short-term research goals and research questions in alignment with stakeholders.Planning user research initiatives for the product line you are working on.Actively contributing to the user research process and documentation.Running research:Conducting a variety of research studies including contextual inquiry, user interviews, focus groups, task analysis, card sorting, expert reviews, design walkthroughs, formative and summative usability tests, and surveys.Extensive experience with planning and running usability tests is an absolute must (optional with eye tracking).Communicating research data and outcomes to the program stakeholders, provide easy to understand KPIs, and advise on the next steps.Executing within the medical environment constrains:Leading the UCD activities for your product line, according to our work instructions.Ensuring all required Design documentation comply with the IEC 62366-1:2015 specification.Collaborating to learn and grow:Actively engaging with Sr designers and Sr researchers to give and solicit feedback to continually ensure that your research is meets high quality standards.Actively seeking feedback from team members to you grow.Minimum Qualifications:Masters in psychology, Human Factors, Human Computer Interaction, Cognitive Science, or closely related field is preferred5+ years of experience in user research with an emphasis on research related to software and hardware product designExcellent knowledge of User Centered Design process and the ability to apply them flexibly across a variety of project types.Have an online portfolio or a PDF portfolio that can be shared along with the application. Application without a portfolio will not be considered.Great communication and presentation skills that speak to a broad range of audiences.Experience working in the healthcare domain with design control, regulatory practices, and standards for medical devices or similar regulated industries is a nice to have.Knowledge of agile software development methods is highly desired.Skills ProfileExcellent analytical abilities, especially about understanding user behavior.Experience working with designers, product managers, and engineers in a fast-paced, rapidly changing environment.Experience with running complex usability tests, surveys and qualitative research.Good understanding of quantitative methods.Proven track record of delivering commitments on time.A proven track record of working well with multi-disciplinary/multi-cultural teams.Leadership CompetenciesCollaborative: Builds partnerships and ensures shared successInspires others: Shares passion for our vision, culture, and opportunityCurious: Motivated by discovery and exploration in research, technology, and solution deliveryBusiness minded: Demonstrates strategic thinking, operational intelligence, and sound judgmentResults-oriented: Keeps bias towards progress, and not just actionAccountable: Owns and keeps commitmentsCourageous: Willing to make hard decisions in service of the businessPosition must have full access to Varian client sites to perform the essential functions of this position. Many clients require Varian employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare trainingFighting cancer calls for big ideas.We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.#TogetherWeFightPrivacy StatementEqual Employment Opportunity StatementVarian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination ProvisionVarian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.The base pay range for this position isMin $108,500 - Max $195,100The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.SummaryLocation: Palo Alto, CAType: Full time