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TeleTech

DFIR Restoration and Recovery System Administrator

TeleTech, Mc Lean, VA


DFIR Restoration and Recovery System Administrator
The Opportunity:

Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting Digital Forensics and Incident Response (DFIR)? We're looking for a systems administrator to be one of the first responders helping organizations navigate through the investigation and recovery associated with a cyber event.

As a systems administrator on our project, you'll be the lead managing the collection and preservation of the forensic evidence. You'll guide your team as they provide customers insight into their network through the remediation and recovery process. We focus on growing as a team, so you'll share your expertise through leadership and mentoring as you help the team work through challenges and develop new methodologies. As a technical leader, you'll identify new opportunities to modernize the network to help your customers meet their needs. Join our team and solve daily challenges as we improve.

Join us. The world can't wait.

You Have:
  • 3+ years of experience with system administration in mid- to large-sized MS Windows, Azure, or Linux environments
  • 1+ years of experience providing onsite remediate and restoration support for companies recovering from a cyber incident requiring broad and deep expertise across multiple technologies in differing environments
  • Experience collecting and preserving digital forensic evidence for investigations using tools such as FTK Imager or Paladin
  • Experience installing EDR sensors, including Carbon Black, Sentinel One, or Crowd Strike
  • Experience with Active Directory (AD) structure to ensure high availability and data consistency for AD objects, users, groups, and organizational units to ensure AD is available for various authentication services used by users or equipment
  • Experience configuring Active Directory Certificate Services (ADCS) and Internet Information Services (IIS)
  • Knowledge of configuration management process to ensure consistent and secure modifications to equipment configurations
  • Ability to deploy patches to endpoint servers and clients, ensure latest patches are being downloaded, develop maintenance windows to ensure minimal downtime when applying patches, and ensure patches are tested prior to being deployed to operational servers and clients
  • Ability to travel up to 90% of the time
  • HS diploma or GED


Nice If You Have:
  • Experience providing technical recovery support to complex systems
  • Experience working independently and collaboratively with clients to troubleshoot and correct operational issues as quickly as practicable
  • Experience configuring, implementing, and troubleshooting with Dell PowerEdge R940 servers, iDRAC, HP iLOW, VMWare vSphere, VMWare vCenter Server, Hyper V, ESXi Host and Servers, Windows Server 2012 R2 and later, Active Directory (AD), AD Certificate Services, and various firewalls
  • Ability to establish goals and meet project plan objectives
  • Ability to interface with customers and members of different departments at differing levels, up to C-Suite
  • Possession of excellent verbal and written communication skills
  • Bachelor's degree


Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,600.00 to $172,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
  • If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.


EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.