People Business Partner

SurePoint® Technologies develops award-winning software for mid-sized law firms to enhance workflow efficiency and maximize financial performance. Its acclaimed cloud solutions seamlessly integrate client management, practice management, and financial operations, fostering robust relationship-building and knowledge-sharing capabilities.

Having been at the forefront of legal tech for more than 40 years, and with a team comprised of CPAs, former lawyers, and leading software engineers, SurePoint's solutions reflect a deep understanding of law firms' unique requirements.

By alleviating administrative burdens with proven, reliable software, law firms have what they need to grow revenue and focus on their clients.

The People Business Partner will develop strong, trusted relationships across the business in support of all talent related activities. Reporting directly to the Chief People Officer, this role will be a strong contributor to building talent practices. Strong alignment with the business objectives is critical to the success of this role. The People Business Partner serves as a consultant to management on people related issues and acts as an employee champion and change agent. This position resides in Austin, Texas on a hybrid schedule.

Requirements

• Develop a consultative role with managers in a variety of areas including communications, employee relations, compensation, talent management, resource management, team and individual development, and practice/policy interpretation and application.
• Partner with the Chief People Officer on creating and proposing projects related to culture, engagement, and inclusion.
• Create project plans and lead critical projects for the People Team in alignment with the business.
• Responsible for partnering with business leaders to drive change and execute new business initiatives.
• Create and analyze trends and metrics in partnership with business leaders and the Chief People Officer to develop solutions, programs and policies.
• Lead overall efforts for offboarding of employees including process, metrics and propose actions related to turnover.
• Partner with Chief People Officer to plan and execute all talent review programs, including 9 Box, Succession planning, talent calibration discussions and employee and leadership development.
• Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with legal department as needed.
• Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Champion change management initiatives and serve as a role model for change in the organization.
• As needed, implement corporate training initiatives. Facilitate training sessions.
• Additional responsibilities as assigned.

Critical Skills

• Leadership & Integrity - Demonstrates effective leadership aligned with company values, maintaining a high level of integrity in all interactions.
• Coaching & Problem-Solving - Skilled in diagnosing people-related issues and coaching leaders to connect behaviors to outcomes, enabling them to implement impactful solutions.
• Adaptability - Thrives in a dynamic, rapidly changing environment, adjusting approaches as needed to meet evolving business needs.
• Proactive & Results-Oriented - A self-motivated, action-oriented individual who utilizes metrics to drive and measure the success of talent programs.
• Confidentiality & Discretion - Maintains strict confidentiality, reinforcing trust and supporting a strong team brand.

Skills & Qualifications

• Bachelor's Degree in Business or related field, or equivalent experience.
• Minimum of 5-8 years professional HR experience required, with an emphasis on business partnerships, employee experience, employee relationships and change management.
• Strong aptitude for systems and automation.
• Analytical mindset, with great experience using Excel and metrics in decision making.
• Knowledge of multiple human resources disciplines including compensation, talent acquisition, organizational analysis, employee relations, talent management.
• Strong knowledge of HR related state and federal laws and regulations (e.g. FMLA, ADA, EEO, etc.).

Physical Demands

• The physical demands of this position are in keeping with general office functions: sitting, using a computer, keyboard, telephone, etc.
• Reasonable accommodations can be made to enable employee to perform the essential job duties.

SurePoint recognizes the importance of taking care of our most valuable assets - our employees. That's why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include

• Medical, Dental, and Vision Insurance
• 401K (immediately vested, employer match)
• Flexible PTO
• FSA/HSA
• Parental Leave
• Life, Short-term and Long-term Disability Insurance (employer paid)
• Employee Assistance Program

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter. All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.