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High Tide Inc

Director, Human Resources

High Tide Inc, Calgary, AB


High Tide Inc. is looking for a Director, Human Resources for Calgary, AB. Our organization is growing exponentially, and phenomenally successful in the cannabis sector. As Director, Human Resources you will be our champion for leading our People Services team and primarily responsible for day to day functioning of our Human Resources department. This position reports to the Vice President, Human Resources.

Key Accountabilities/Duties:
  • Plan, organize, execute day to day activities of the HR department with a team of HR Generalists, HR/Payroll Administrator, and Retail Recruitment Lead.
  • Oversee staffing, new store openings and HR Operations, Performance Management, Investigations, Training, Onboarding, Employee Relations, including wage increases, promotions, and disciplinary actions in compliance with company policies.
  • Determine staffing requirements and oversee the retail internal promotion process for retail cannabis and accessories distribution business.
  • Approve vacation requests and monitor employee scheduling to maintain appropriate coverage.
  • Develop performance goals, metrics, and targets that are consistent with company goals.
  • Administer progressive disciplinary action in accordance with established procedures and coach team members of HR team on execution of HR tasks.
  • Plan human resources requirements in conjunction with other departmental managers.
  • Conduct employee performance evaluations and provide employees with performance feedback.
  • Determine areas of improvement for HR employees, providing additional training to HR team as needed.
  • Implement solid process improvements for scalability and diligence in various HR functions and processes.
  • Conduct workplace investigations and resolve any conflicts that arise among staff in the department, including managing relationships with most unions and union representatives.
  • Ensure employees adhere to all health and safety regulations, including company policies.
  • Develop strategic performance metrics and targets that are consistent with company goals.
  • Ensure employees have clear goals and are aware of expectations.
  • Ensure that all employees comply with company policies, procedures, and ethical standards.
  • Oversee employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
  • Develop employee training, ensuring that all applicable compliance requirements are met for retail cannabis business in Canada across all provinces.
  • Provide leadership and coaching to managers and employees on key workplace matters such as performance management, difficult conversations, employee relations, and employee development.
  • Monitor assigned payroll activities and program components for the purpose of ensuring effective department functioning, coordinating activities, and compliance with established financial, legal, and administrative requirements.
  • Participate and oversee the payroll audit on quarterly and annual basis and ensure HR and payroll processes are SOX compliant.
  • Suggest process improvements to move the business forward.
  • Perform other duties as assigned.

You will be a great fit for the role if you have:
  • Retail industry HR Management experience an asset.
  • Degree in human resources management, or related field required.
  • CPHR/SHRM - SCP required.
  • Minimum 10 - 15 years of progressive HR management work experience.
  • Demonstrated ability to meet strategic objectives for HR and the organization.
  • Demonstrated ability to manage HR teams and functions in a public company, preferably a regulated public company.
  • Able to make sound business decisions and evidence-based recommendations to senior management.
  • Vibrant and charismatic leader.
  • Excellent communicator and possess effective coaching skills.
  • Sound knowledge of employment standards and other applicable legislations across all provinces of Canada and USA.
  • Working knowledge of a public company.
  • Effective communication skills at all levels of the organization.
  • Strong written and verbal communication skills.
  • Superior leadership skills, staff management, and teambuilding skills.
  • Computer literacy, including advanced skills with Microsoft Word, Excel, PowerPoint, and Outlook required.
  • Solid foundation in employment law and legislation.
  • Demonstrated knowledge of cannabis sector an asset.

Compensation and Benefits:
  • Salary based on years of experience.
  • A competitive compensation plan will accompany the successful candidate including comprehensive benefits plan effective immediately.

Why should you join High Tide Inc.
  • We are building, growing, and driven to grow.
  • Positioned to be a globally recognized brand in our industry.
  • Significant opportunity for growth, and able to influence at all levels of the organization.
  • We share our knowledge and learn from each other, one team.

Does this sound like it is an opportunity that you have been waiting for? Then apply today and grow with us!

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

Please note that candidates applying for openings must be authorized to work in Canada.

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

About Us:

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant. High Tide (HITI) is uniquely built around the cannabis consumer, with diversified and fully integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest non-franchised cannabis retail chain in Canada, with 165 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in Canada.

Retail Innovation: Fastendr™ is a unique and fully automated technology that integrates retail kiosks and smart lockers to facilitate a better buying experience through browsing, ordering and pickup.

E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

We are a team resolute in purpose and passion, forever ahead of the currents and we are The Rising Tide of Cannabis. Our values are:
  • Passion
  • Diligence
  • Achievement
  • Dependability

High Tide consistently moves ahead of the currents, having been named one of Canada's Top Growing Companies in 2021, 2022 and 2023 by the Globe and Mail's Report on Business Magazine and was ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2023. To discover the full impact of High Tide, visit www.hightideinc.com.

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JOB CODE: 661328