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Bell Partners

Director, Settlements Communications

Bell Partners, Toronto, ON


We are seeking a strategic and innovative digital communications expert to manage key digital channels including web and intranet. The core focus for this role will be ensuring digital tools are effectively leveraged to enhance organizational communication and engagement.

The ideal candidate will have a strong background in digital marketing, content management, and accessibility, with a knack for leveraging technology to enhance communication effectiveness.

Responsibilities:

  • Working with cross-functional stakeholders and delivery teams, execute the digital communication plan for external website and internal intranet for Settlement Communications and Claims Helper Program

  • Ensure effective management and optimization of the content and structure of the organization's website and intranet

  • Collaborate with cross-functional teams to ensure consistency in messaging and alignment with overall communication objectives.

  • Support content editing to ensure SEO best practices to improve visibility and search engine rankings for the website are implemented.

  • Monitor website analytics and intranet usage metrics to track performance, identify trends, and recommend improvements.

  • Provide expert consultant regarding accessibility of content and materials.

  • As required, support other Settlement projects.


We're looking for someone with:

Must have:

  • Bachelor's degree in marketing, Communications, Digital Media, or related field

  • 8+ years of experience in digital marketing, web content management, or related roles.

  • Proven track record of managing websites and intranets

  • Strong project management skills with the ability to manage multiple priorities and deadlines.

  • Excellent written and verbal communication skills, with a keen eye for detail.

  • Proficiency in content management systems (CMS) and web analytics tools

  • Experience in creating and executing digital communication strategies that drive engagement and achieve measurable results.


Good to have:

  • Bilingual English/French
  • Accessibility certification


We are Believeco:Partners

Believeco:Partners is an independent owner, operator and builder of the foremost partner-led marketing, communications, and engagement agencies. Made up of Believeco, our full-service marketing agency, Argyle our public relations and advisory engagement agency and Castlemain, our Indigenous advisory firm. With over 300 people, across seven offices, in 6 provinces and 2 countries, our goal is to be one of North America's largest and most acclaimed full-service agencies.

An equitable employer:

Believeco:Partners is committed to advancing equity, diversity, and inclusion in all its forms, a commitment that enriches our company culture, the ideas that we generate, and the quality of service that we provide our clients. We encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and people from other historically marginalized communities.

Believeco:Partners is committed to providing employment accommodation under the Human Rights Code and the Accessibility Disabilities Act provincially by providing employment accommodations. If you are a job applicant with a disability, Believeco:Partners will make every effort to accommodate you throughout the recruitment process. Please inform us if you require any accommodation, and we will work with you to meet your needs.

At Believeco:Partners, we recognize that the best candidate may not meet all the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don't match the job posting perfectly. We welcome creative, out-of-the-box thinking, and lived-experience and we strive to provide an environment for best-in-class innovation that quickly and fulsomely meets our clients' needs.