Employee Relations Consultant

Job Title & Specialty Area: Employee Relations Consultant

Department: Human Resources

Job Type: Remote (in DFW metroplex) and occasionally on-site for meetings

Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The Employee Relations Consultant advances the mission, values and strategic initiatives of Children's Health by providing advanced, broad-scope employee relations consultation and intervention for managers and employees. Applies thorough knowledge of employment law and business/HR management principles and practices to difficult problems, challenges and assignments of varying scope and complexity. Exercises discretion, sound judgment and a high level of confidentiality in managing sensitive issues. This position is viewed as a competent resource for expertise on employee relations and HR compliance issues.

Responsibilities:

• Function as an expert internal consultant to assigned client groups to mitigate risk and ensure effective resolution of employee relations issues that is compliant with local, state and federal laws and regulations . With a focus on developing leader capability, provide guidance to leaders in the assessment of employee relations issues, communication and documentation of expectations to employees, and development of documentation for action plans and corrective action. Facilitate interpersonal dialogue to reduce conflict and identify solutions to problems. Use knowledge and understanding of employee relations and employment law to recognize when it is necessary to intervene or take the lead role in getting to a satisfactory resolution. Collaborate with other employee relations team members to ensure a consistent employee relations approach and policy interpretation/application across the organization.
• Use sound investigative techniques to conduct thorough, objective investigations on a variety of sensitive issues; interpret findings and provide advice/guidance to management for appropriate disposition. Exercise discernment to know when to escalate employee relations issues and seek consultation with other HR and/or Legal experts to ensure investigations are comprehensive and recommendations are sound.
• Work in partnership with internal and external legal counsel to research, investigate and respond to critical employee relations cases that have potential for serious adverse impact to the organization, and employment law claims filed through external agencies.
• Identify trends and collaborate with leaders and HR Consulting Services to enhance leadership effectiveness and employee engagement. Provide expertise and partner with other HR Consulting Services and client departments to resolve complex workplace issues. Develop methods and procedures for identifying, gathering and analyzing data; and prepare internal and external reports for problem-identification and decision-making.
• Provide advice and consultation to client group and HR team members on non-routine questions, requests for information and policy interpretation (e.g. review of background checks and drug testing results). Provide guidance to facilitate employee intervention and access to assistance programs and services during times of distress and crisis.
• Perform other duties and special projects as assigned.

This is a full-time position.

How You'll Be Successful:

WORK EXPERIENCE

• At least 5 years related experience required
• Human Resources management/generalist experience required

EDUCATION

• Four-year Bachelor's degree or equivalent experience required
• Graduate or professional work or advanced degree; or equivalent experience preferred
• Degree in Management, Human Resource Management or related field preferred

LICENSES AND CERTIFICATIONS

• HR Professional Certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits - How We'll Care for You:
• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.