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Fidelity Investments

Principal User Experience Designer

Fidelity Investments, Merrimack, NH, United States


Job Description:

UX Designer – Fidelity Asset Management Fixed Income, FFO, and Trading Services (FIFT)

The Role

In this Principal UX Designer role, you will spearhead our design efforts, guiding us through the creation of transformative and intuitive user interfaces in a dynamic and fast-paced environment.  You will help establish standards and best practices to create world-class streamlined user experiences that best support our investment professionals and business partners.  Your expertise allows us to consider accessibility, interactive design, overall usability, and a responsive frontend architecture, thereby ensuring that our digital products are not only visually appealing but also highly functional and user centric.

  • Creates innovative solutions for a wide variety of product design challenges, including desktop, hardware interfaces, physical environments, and person-to-person interactions.
  • Leads the design for new experiences and improvements of existing experiences.
  • Plans and defines strategy for the direction of future iterations.
  • Quickly iterates on multiple interactive design solutions.
  • Advocates for design solutions, highlighting inputs that influences decisions including business and user goals, demographic and usage data, and research findings.
  • Develops high level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.
  • Delivers work that is not only user-friendly and aesthetically engaging, but that also produces results.
  • Works alongside engineers and product managers throughout all stages of the production cycle.
  • Assesses and optimizes the performance of new and existing features by actively participating in user research and assessing performance metrics.
  • Develops and maintains detailed user-interface specifications.
  • Presents design work to multiple teams and senior leadership for review and feedback.
  • Creates user experience standards, guidelines, and associated assets to accelerate UI development.
  • Contributes to the group’s shared knowledge of user-centered design and research methodologies.

The Expertise and Skills You Bring

  • Bachelor’s degree in design, human-computer interaction (HCI), or 8+ years equivalent professional experience
  • Master’s in Human Factors, HCDE, or Cognitive Psychology a plus
  • 8+ years of experience as a user experience designer, interaction designer, information architect, or similar role
  • Experience with a variety of design and prototyping tools such as Illustrator, Sketch, Hype, Axure, and Keynote
  • Fluency in best practices for web-based information architecture and design
  • Strong knowledge of usability principles and techniques
  • Excellent communication, presentation, and storytelling skills
  • Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs.
  • Experience in an Agile/scrum environment

The Team

The FIFT organization crafts all the technology systems used in Fixed Income for the Bond and Money Market Product areas. FIFT also handles common trading services as well as the systems used for Finance and Fund Oversight. The applications and services provided enable investment decision making, portfolio management, and trading for combined assets under management of approximately $2 trillion. Through our Agile practices, we have developed an operating rhythm that ensures we are consistently delivering the highest value work for our customers and partners.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want!  We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.  Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

We welcome those with experience in jobs such as General, General, and General and others in the General to apply.