Mailroom Clerk - Milwaukee, WI (Onsite)

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

Join our team at the Milwaukee Document Processing Unit as a Mailroom Clerk. In this dynamic role, you will be responsible for various tasks integral to the smooth operation of our document processing center. Your duties will include sorting and organizing incoming and outgoing mail, scanning and indexing documents into electronic case files, and providing face-to-face assistance to members. This multifaceted position also involves quality assurance reviews, data research, and troubleshooting to ensure efficient case management.

Your role in our mission

• Sort and collate incoming and outgoing mail, including batching, postage metering, counting, and filing.
• Utilize Kofax software to scan, index, and upload documents into electronic case files.
• Provide face-to-face assistance to members, answering questions about scanned documents.
• Conduct quality assurance reviews on scanned and indexed documents.
• Collaborate with team members to investigate, locate, and retrieve documents both physically and electronically.

What we're looking for

• Strong customer service skills with the ability to communicate effectively.
• Attention to detail and ability to maintain accuracy in a fast-paced environment.
• Ability to lift objects weighing 5-15 lbs.
• Previous mailroom and filing experience is a plus.
• Experience using Microsoft Excel, Word, and Outlook.

What you should expect in this role

• Office work environment
• Work shift: Monday - Friday from 8:00 am. - 4:30 pm. (CST)
• Location Details: DHS Milwaukee Enrollment Services (MiLES), 6055 N 64th, Milwaukee, WI 53218

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The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.