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Global Enterprise Services, LLC

Voice Engineering Lead

Global Enterprise Services, LLC, Tampa, FL


Voice Engineering Lead

The GES LLC has an opening for a highly motivated individual. The Voice Engineering Lead position at MacDill AFB, FL supports the Joint Communications Support Element (JCSE). The JCSE team provides en-route, early entry, scalable C4 support to Regional Combatant Commands, Special Operations Command and other agencies. In this role, you will be responsible for new capability requirements and design, system assessments, and providing hands-on engineering support. Key elements of this position include: conducting analysis and assessments on new emerging technologies; developing and recommending functional design solutions to meet stakeholder requirements; providing Tier III support to the Joint Network Operations Center (JNOC); developing, engineering, and recommending hardware and software solutions; and conducting cybersecurity mitigations on design solutions to comply with Risk Management Framework (RMF) cybersecurity requirements.

Responsibilities include:

  • Designing, implementing, and troubleshooting VoIP solutions for an enterprise network.
  • Applying VoIP protocols, VoIP codec, Session Border Controller (SBC), and Unified Computing System (UCS) to meet security, performance, operational, and functional requirements on an enterprise network.
  • Ensures proper routing protocols are being applied to optimize end-to-end network performance.
  • Assist the government customer with identifying any derived design objectives, technical specifications, performance requirements, and interoperability specifications to ensure the system design will meet stakeholder end-to-end requirements
  • Develop, review, and update briefings, papers, or spreadsheets in support voice taskings.
  • Ensure the system design adheres to industry standards, DOD standards, DOD policies, DOD instructions, DOD directives, cybersecurity policies, and best commercial practices.
  • Develop presentations to stakeholders articulating the gaps, requirements, objectives, functional and solution architecture. The contractor shall also develop, review, and update briefings, papers, and/or spreadsheets to meet customer requirements.
  • Provide analysis for how the operational, functional, and performance requirements will be met as part of the system design, test and implementation of initial capabilities.


Minimum Qualifications:

  • Current DoD 8570 IAT Level II certification (CompTIA Security+ce, CCNA Security, CySA+, etc.)
  • CCNP Collaboration
  • Education: BS Degree and 8-12 years of prior relevant experience or Masters with 6-10 years of relevant experience. Specific experience, education and training may be considered in lieu of degree.
  • Clearance: Secret prior to start.