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Webhelp

QA & Testing Advisor

Webhelp, Austin, TX


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Job Title:
QA & Testing Advisor

Job Description
We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

* Challenge Conventions

* Deliver outcomes unimagined

* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Onsite
Job Description

Its Onsite at Austin TX location and you need to report to Manager

Responsibilities:

Need 5+ Years experience -
  • Provides expert content/professional leadership on complex Q&A assignments/projects.
  • Provides consultation to project teams and client areas assisting with the successful development and implementation of effective computer systems applications across multiple computing environments (e.g., host based, distributed systems, client server).
  • Consults with client and IT management and staff throughout the project life cycle, to assist and support the design, development and implementation of effective systems.
  • Provides guidance in the creation of standard test environments, tests plans, and test scripts.
  • Prepares and conducts acceptance testing of new or modified applications/systems.
  • Analyzes, designs new or modified Quality Assurance (QA) procedures and standards and assists in the development and implementation of QA metrics for assessing the quality of delivered application software.
  • May modify automated testing systems for procedural or standard changes. Participates in the review of new QA software and consults with IT staff and client areas in resolving questions during the testing process.
  • Works with client and IT management and staff to establish and maintain a consistent test methodology.
  • Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
  • Uses deep and acumen to advise functional leaders. Focuses on providing thought leadership within Quality Assurance & Testing but works on broader projects, which require understanding of wider business. Recognized internally as a subject matter expert.
Skills: SQL, Java, Manual Testing, Automation Testing (Selenium (Web driver), Cucumber Framework), Test Management Tools,

#ConcentrixCatalyst

Location:
USA, Austin, TX 2

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

- English

- Spanish

To request a reasonable accommodation please click here .

If you wish to review the Affirmative Action Plan, please click here .