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TikTok

Privacy Program Manager, PDPO - Remediation Operations

TikTok, San Jose, CA


Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Privacy and Data Protection Office (PDPO) at TikTok is at the forefront of driving privacy efforts in an accountable and industry-leading manner. Join our global team in championing privacy best practices across TikTok.

We are seeking a Privacy Program Manager to join our Remediation Operations (RemOps) Team, to be based in San Jose, CA, with a focus on leading transformative initiatives across the organization. The successful candidate will play a pivotal role in implementing large, cross-functional, and time-sensitive programs to deliver strategic priorities, ensuring compliance with global privacy laws, and promoting the adoption of best practices. This role involves handling urgent and cross-functional privacy preparedness and remediation efforts, requiring collaboration with global colleagues, TikTok executives, legal and technical teams.

Key Responsibilities:
- Program Management & Risk Remediation: Lead the ideation, technical design, launch, and validation of strategic transformation and remediation efforts across the organization.
- Team & Process Scaling: Lead the development of PDPO's Remediation Operations (RemOps) capability, including all aspects of documentation, tooling and team configuration.
- Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal/external stakeholders on privacy matters. Comfortable speaking externally if required.
- Regulatory Adherence: Ensure compliance with global privacy regulations such as GDPR, CCPA, and other relevant standards.
- Risk Management: Evaluate and manage risks associated with data protection and privacy in a timely and effective manner.
- Education & Training: Develop and deliver privacy training materials for internal teams.
- Privacy-by-Design: Advocate for, enforce, and implement 'privacy-by-design' throughout the product development cycle.
- Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.
- Continuous Improvement: Stay updated with the latest privacy technology solutions and best practices, contributing to TikTok's continual improvement in privacy approach.

Qualifications

Minimum Qualifications:
- BA/BS degree in Computer Science or related technical field or equivalent practical experience.
- 3+ years in compliance, auditing, consulting, technical program management, driving strategic initiatives or industry equivalent work experience.
- 3+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.
- 1+ year technical experience including Software Development, TPM, etc.
- Comfortable operating in ambiguity, and directing cross functional teams through ambiguity.
- Able to handle uncertain situations and adapt to changing priorities. Ownership with exceptional bias for action; self-starter with the ability to work well under pressure.
- Strong understanding of privacy regulations, including GDPR, CCPA, and global privacy standards.

Preferred Qualifications:
- Exceptional communication and stakeholder management skills, with a demonstrated ability to engage leadership at all levels throughout the organization
- 3+ years of technical experience including Software Development, TPM, etc.
- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.
- Experience with data protection impact assessments
- Knowledge of TikTok products and services
- 5+ years related professional experience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2