DFW Dispatcher

Job DescriptionRequirements

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence

General Responsibilities Managing a team to ensure timely and cost-effective deliveries.

Shift: Monday-Friday - 10:00-18:30

Key Duties & Responsibilities

A. Operational Functions: • Managing a dispatch team that schedules and coordinates deliveries and pick-ups • Coordinating the schedule of a shipping company or a group of drivers. • Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software. • Managing customer service satisfaction by providing updates on ETA and location of drivers. • Obtaining back-haul freight and dispatching OTR drivers. • Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management. • Negotiating and arranging transport of goods with shipping or freight companies. • Advising clients on transportation and payment methods. • Determining method of shipment and preparing bills of lading, invoices, and other shipping documents. • Tracking delivery progress of shipments. • Managing the zoning of driver dispatches to ensure they are cost effective routes. B. Administrative Functions: • Keeping records of all goods shipped, received, and stored. • Managing and tracking detention times accurately per shipment.

Minimum Requirements o High school diploma or GED (General Education Diploma) equivalency o Basic computer skills o Detail oriented o Thrive in a fast-paced environment o Excel both as an individual and in a team environment. o Excellent communication skills – written and verbal o Professional, driven and results oriented o LTL, Local , and Linehaul Knowledge o Excellent time management o Deadline driven thorough knowledge of the LTL and Linehaul o Works well with team and alone o Strong Knowledge of the roadways throughout the immediate area.

Benefits:

• Dental insurance

• Health insurance

• Vision insurance

Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.