Dental Receptionist / Front Desk

Our dental practice is seeking an exceptional Dental Receptionist for an opportunity to join our dedicated team.

We are a team of three dentists, one part-time assistant and one part-time receptionist that are dedicated to providing the best quality care to our patients. We constantly push ourselves to learn more and become better providers. Our focus is on digital, cosmetic, and special care dentistry - however, we see patients of all ages and do most procedures in our office including wisdom teeth extractions, molar root canals, and implants.

Our office is drama-free and so are our patients, so any addition to the team has to be the right fit personality-wise. Since we are a start-up office, it is not the fastest-paced office, but we are growing busier.

Technology/software in our office include:

• OpenDental
• Weave
• EzDent-i
• 3Shape (Trios 5)
• CBCT
• GentleWave

Our team is looking to add a full-time or part-time dental receptionist. Regardless of experience, we will train the right candidate and are willing to invest in your growth & development. The most important qualities we are looking for are:

• Ability to work independently and as part of a team
• Motivated and willingness to learn
• Ability to take initiative to complete tasks, even without supervision or instruction from doctors
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Patience with special needs patients

Compensation will be decided based on experience and can be negotiated further after a training period (90 days). If you are crosstrained for back office responsibilities, this will be accounted for during compensation negotiations.

Qualifications

• Fluency in another language (particularly Spanish or Vietnamese) is a plus, but not required - most of our patients speak or at least understand English

• Answer phone during business hours
• Schedule patients for exams and treatment
• Use of Weave to communicate with patients
• Ensure that all informed consents and treatment plans are signed prior to treatment
• Communicate with specialists to follow-up on referrals
• Communicate with labs to follow-up on cases
• Bill PPO insurances for treatment, as needed
• Take DSLR photos, as needed
• Full mouth intraoral scanning using the Trios 5, as needed
• Oral hygiene instruction, as needed
• Post-op instructions, as needed
• Maintaining dental records, including assisting doctors with perio charts and notes during appointments, as needed
• Keep reception area tidy

Hours

• Monday 9:30-6PM
• Tuesday (Admin Day, flexible hours)
• Wednesday (Admin Day, flexible hours)
• Thursday 9-6PM
• Friday 7:30-4PM
• Saturday 8-2PM (flexible hours)

Benefits

• Two free exams and cleanings, with necessary x-rays
• Significant employee discount on clear aligners and other treatment
• Admission to yearly CDA Convention in Anaheim
• Infection Control & CA Practice Act courses
• 40 hours paid sick leave per year