(USA) Director, Technology Operations

LocationBENTONVILLE, ARCareer AreaInformation TechnologyJob FunctionTechnology OperationsEmployment TypeRegular/PermanentPosition TypeSalaryRequisitionWD2033057 What you'll do at Position Summary...What you'll do...Financial Management: Requires knowledge of: Financial Management tools and processes; Budgeting and internal and external programCommunication tools and processes To create, manage, monitor Program budget. Provide estimation/ budgeting inputs to Business cases, AnnualOperating Plan AOPs/Long Range Plan -LRPs. Monitor delivery schedules and cost expenditure for the program. Project the ROI of future programs. Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools andtechniques. To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program(10+ vertical tracks). Define the charter, statement of work, module owners and performance measurement baselines for all modules within theprogram. Apply understanding of operational and financial factors that drive organizational success and the interdependencies between businessfunctions to recommend solutions that work across business units/functions. Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of BusinessCommunication styles/techniques in ambiguous and challenging situations ; Communication channels/mediums; Interpersonal skills and universalrelationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate articulately and concisely instakeholder meetings involving multiple teams. Convey complex information and address ambiguity for robust technology development. Buildproductive, collaborative relationships with stakeholders. Influence team and stakeholders to take meaningful action with sound recommendations.Independently prepare clear, concise, logically structured and meaningful reports/material based on facts. Seek and provide constructive feedback,anticipate needs/questions, respond appropriately. Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding ofexisting and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards;Basic understanding of methodologies and tools, processes, checkpoints. To develop, evaluate and implement proposed scenarios for projects andinitiatives. Provide Tech. insights to influence stakeholder decision making. Translate business unit/domain requirements into strategies, initiatives,and projects and aligns them to business strategy and objectives, and drives the execution of deliverables. Demonstrate practical knowledge ofmultiple business units/organizations. Build and articulate the business case and return on investment and delivers work that has demonstrable value.Challenge technology assumptions on topics related to one's domain of expertise. Develop new organization-wide processes and ways of workingrelated to one's domain of expertise. Teach and guide others on best practices. Program Estimation: Requires knowledge of: Program Estimation tools and techniques ; Risk Assessment and Mitigation tools and techniques. Todistribute allocated budget for the program across multiple projects and ensure optimum resource allocation. Identify potential risks for successfulcompletion of the programs. Design multiple response plans through scenario planning for the identified risks for multiple projects within the program.Define measures and milestones for tracking and review of program success. Program Monitoring and Control : Requires knowledge of: Program Monitoring and Control tools and processes; Internal and External programReporting and logging tools and processes To decompose performance metrics for the program into measures for different projects. Track progressof the program and develop forecasts to overcome anticipated risks. Guide the implementation and use of program management tools anddevelopment of processes to improve the throughput, efficiency, and effectiveness of programs. Business Operations : Requires knowledge of: Organization KPIs; Assessment techniques. To design the organizations planning processes anddecision-making channels. Explain advantages and risks of using business simulations for critical business decisions. Explain business issues andtrends of own business unit as compared to other business units. Develop business cases for own function; reviews and critiques cases for otherfunctions. Demonstrate a big picture understanding of the business, its interrelationships, and priorities. Display strong foundation of businessfundamentals, measurement, and business finance. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementingbusiness strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supportingresource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvementopportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting,selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new andexisting talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into allprograms and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leadingkey community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriatebusiness plans and initiatives; and supporting associate efforts in these areas. Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart'scommitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics andcompliance. Live our Values - Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation,and intelligent risk-taking; and exhibits resilience in the face of setbacks. Embrace Change - Digital Transformation & Change - Drives continuous improvements, supervises the adoption of new technology, and supportsdigital disruption in line with Walmart's business model. Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni merchantmindset and the EDLP and EDLC business models to all plans and initiatives. Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of thebusiness when making plans and implementing strategies. Focus on our Associates - Diversity, Equity & Inclusion - Supports strategies and drives initiatives that attract and retain diverse and inclusive talent;builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs. Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; workscollaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspirecommitment and action. Focus on our Associates - Talent Management - Creates a discipline and focus around developing talent, builds the talent pipeline, fosters anenvironment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer andcompany, and regularly recognizes others' contributions and accomplishments.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎ For information about PTO, see .‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎ For information about benefits and eligibility, see One.Walmart.‎ The annual salary range for this position is $110,000.00-$220,000.00‎ Additional compensation includes annual or quarterly performance bonuses.‎ Additional compensation for certain positions may also include:‎ ‎ - Stock‎ ‎ Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.3 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.