NVA
Medical Director
NVA, Columbia, MD
Atlantic Veterinary Internal Medicine & Oncology in Columbus, Maryland is looking for a Medical Director to join their management team and help lead a dynamic group of Veterinary professionals.
The Medical Director's primary responsibility is to ensure the delivery of high-quality, compassionate, and comprehensive veterinary care to our patients, while maintaining a positive, professional, and supportive work environment for the veterinary team. The Medical Director is responsible for upholding the mission, vision, and values of the organization within the hospital. The Medical Director works in close partnership with the hospital director to ensure the hospital's success by acting as a medical subject matter expert, overseeing the entire medical team, and driving operational excellence. A Medical Director must maintain awareness of advances in veterinary medicine and take part in yearly CE in topics related to hospital leadership, management, or training and development.
This role will be comprised of 75% clinical time and 25% designated administrative time.
Core Job Duties:
Medical and Service Quality
- Oversees provision of medical care in the hospital including the support of innovation and
cutting-edge medical practice
- Responsible for overseeing the development and maintenance of medical policies and SOPs
including infection control, patient safety etc.
- Partners with the Hospital Director to investigate patient safety concerns from staff, clients and
referring veterinarians and supports network wide safety and quality improvement initiatives.
- Partners with the HD to develop and implement hospital policies that champion a patient and
client-centric approach.
- Ensures that medically based client and RDVM complaints are addressed in a timely and
professional manner.
- Leads by example to provide high quality medicine and outstanding client experience.
Team Development
- Partners with the Hospital Director (HD), nursing and clinical service leads to develop a team oriented approach to patient care
- Partners with HD and talent acquisition to recruit and retain high quality Veterinarians who
contribute to positive culture.
- Responsible for DVM engagement and turnover metrics
- Provides annual performance evaluations of doctors and/or quarterly check-ins with DVMs.
- Partners with the HD in managing concerns regarding DVM performance or professionalism
- Supports provision of internal and external medical educational opportunities for doctors,
including mentorship and development plans for newly hired veterinarians.
- In conjunction with program directors, supports house officer and ER mentorship/development
programs.
- Holds self and DVMs accountable to positive behavior required to drive a collaborative and
psychologically safe culture.
- Provides clinical mentoring and coaching to DVMs and technical staff.
Community and communication:
- Daily monitors their work email account and ensures pertinent information, announcements and
resources are passed on to hospital staff where appropriate.
- Develops and maintains a hospital environment where all employees feel respected, valued, and
heard.
- Partners with the hospital director to ensure wellbeing for the hospital's teams.
- Oversees and fosters positive relationships with referring veterinarians.
- Provides regular communication to hospital staff, and opportunities for staff to provide feedback.
- Works collaboratively as a unit with the HD and runs Doctor and/or service meetings no less
than quarterly. Develops and supports HD in creating communication plans for hospital and
organizational initiatives.
- Represents their hospital by attending at least 70% of MDAC meetings (including regional and
national) unless otherwise arranged with their Director of Medical Operations.
Hospital Operations and Compliance:
- Partners with HD in development and management of hospital budget and Cap Ex process.
- Identifies and evaluates areas for growth with existing services and opportunity for new services,
and in partnership with the HD creates plan for initiation.
- Provides medical input into hospital development, marketing materials etc.
- Partners with the HD in approval and selection of new equipment and medications/products.
- Holds self and DVMs accountable to timely and accurate completion of medical records.
- Responsible for ensuring that a process is present for all Veterinarians to maintain appropriate
licensure and insurance, including current specialty board membership where applicable
- Assists HD in ensuring compliance with all state and federal regulations including maintenance of
adequate CE, controlled drug management, OSHA etc.
- Attends Leadership training and relationship building opportunities with HD.
- DEA registrant (or similar) for hospital Controlled Substance ordering.
Required Qualifications:
- DVM or equivalent degree
- Licensed to practice veterinary medicine in the state in which the hospital is based.
- Excellent organizational and administrative skills
- Excellent verbal and written communication skills
- Excellent Leadership skills
Preferred Qualifications:
- Previous experience in an administrative role
- Minimum of five years of experience of clinical practice experience
- Advanced Leadership training
- Previous experience of mentoring and teaching junior veterinarians
Interested in learning more about this exciting leadership opportunity? Email Amanda Schultz ([redacted]) with your CV to start your journey with AVIM&O!
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
The Medical Director's primary responsibility is to ensure the delivery of high-quality, compassionate, and comprehensive veterinary care to our patients, while maintaining a positive, professional, and supportive work environment for the veterinary team. The Medical Director is responsible for upholding the mission, vision, and values of the organization within the hospital. The Medical Director works in close partnership with the hospital director to ensure the hospital's success by acting as a medical subject matter expert, overseeing the entire medical team, and driving operational excellence. A Medical Director must maintain awareness of advances in veterinary medicine and take part in yearly CE in topics related to hospital leadership, management, or training and development.
This role will be comprised of 75% clinical time and 25% designated administrative time.
Core Job Duties:
Medical and Service Quality
- Oversees provision of medical care in the hospital including the support of innovation and
cutting-edge medical practice
- Responsible for overseeing the development and maintenance of medical policies and SOPs
including infection control, patient safety etc.
- Partners with the Hospital Director to investigate patient safety concerns from staff, clients and
referring veterinarians and supports network wide safety and quality improvement initiatives.
- Partners with the HD to develop and implement hospital policies that champion a patient and
client-centric approach.
- Ensures that medically based client and RDVM complaints are addressed in a timely and
professional manner.
- Leads by example to provide high quality medicine and outstanding client experience.
Team Development
- Partners with the Hospital Director (HD), nursing and clinical service leads to develop a team oriented approach to patient care
- Partners with HD and talent acquisition to recruit and retain high quality Veterinarians who
contribute to positive culture.
- Responsible for DVM engagement and turnover metrics
- Provides annual performance evaluations of doctors and/or quarterly check-ins with DVMs.
- Partners with the HD in managing concerns regarding DVM performance or professionalism
- Supports provision of internal and external medical educational opportunities for doctors,
including mentorship and development plans for newly hired veterinarians.
- In conjunction with program directors, supports house officer and ER mentorship/development
programs.
- Holds self and DVMs accountable to positive behavior required to drive a collaborative and
psychologically safe culture.
- Provides clinical mentoring and coaching to DVMs and technical staff.
Community and communication:
- Daily monitors their work email account and ensures pertinent information, announcements and
resources are passed on to hospital staff where appropriate.
- Develops and maintains a hospital environment where all employees feel respected, valued, and
heard.
- Partners with the hospital director to ensure wellbeing for the hospital's teams.
- Oversees and fosters positive relationships with referring veterinarians.
- Provides regular communication to hospital staff, and opportunities for staff to provide feedback.
- Works collaboratively as a unit with the HD and runs Doctor and/or service meetings no less
than quarterly. Develops and supports HD in creating communication plans for hospital and
organizational initiatives.
- Represents their hospital by attending at least 70% of MDAC meetings (including regional and
national) unless otherwise arranged with their Director of Medical Operations.
Hospital Operations and Compliance:
- Partners with HD in development and management of hospital budget and Cap Ex process.
- Identifies and evaluates areas for growth with existing services and opportunity for new services,
and in partnership with the HD creates plan for initiation.
- Provides medical input into hospital development, marketing materials etc.
- Partners with the HD in approval and selection of new equipment and medications/products.
- Holds self and DVMs accountable to timely and accurate completion of medical records.
- Responsible for ensuring that a process is present for all Veterinarians to maintain appropriate
licensure and insurance, including current specialty board membership where applicable
- Assists HD in ensuring compliance with all state and federal regulations including maintenance of
adequate CE, controlled drug management, OSHA etc.
- Attends Leadership training and relationship building opportunities with HD.
- DEA registrant (or similar) for hospital Controlled Substance ordering.
Required Qualifications:
- DVM or equivalent degree
- Licensed to practice veterinary medicine in the state in which the hospital is based.
- Excellent organizational and administrative skills
- Excellent verbal and written communication skills
- Excellent Leadership skills
Preferred Qualifications:
- Previous experience in an administrative role
- Minimum of five years of experience of clinical practice experience
- Advanced Leadership training
- Previous experience of mentoring and teaching junior veterinarians
Interested in learning more about this exciting leadership opportunity? Email Amanda Schultz ([redacted]) with your CV to start your journey with AVIM&O!
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.