Outside Sales Manager

The Outside Sales Manager is responsible for driving volume and profit growth by leading the outside sales force at a branch location. Being an active member of the Location Management Team with primary responsibility for outside sales, sales pipeline, new business development, and improving sales force effectiveness.

RESPONSIBILITIES (90% customer facing/virtual / 10% supplier facing/virtual):

Sales:

• Responsible for creating and driving a pipeline-oriented sales culture dedicated to aggressively developing new business while managing existing business
• Lead effort to improve data within Saleforce.com to build pipeline credibility
• Help Develop metrics and goals around pipeline activity
• Manage daily/weekly/quarterly sales metrics
• Ensure sales team is driving value prop to customer / suppliers
• Constantly review the effectiveness of the outside team
• Provide constant feedback and coaching in an effort to develop the team and increase productivity
• Synthesize the collaboration between inside and outside sales teams

Tech Reps (where applicable):

• Constantly evaluate performance to ensure that reps are on task, documenting their activities in Salesforce.
• Leverage activities and success stories with target dealers

Marketing:

• Create and lead digital marketing initiative aimed at target audiences (dealer, builder, contractor, architect) via Salesforce.com.

Pricing optimization:

• In an effort to achieve desired margin improvement, monitor pricing optimization results on a daily basis (reviewing variance reports, address exceptions)
• Collaborate with Sales Operation Manager if applicable

General:

• Meet with vendors as needed
• Coordinate Dealer Trade Shows and Regional Trade shows
• Manage dealer rebates; capture data and approve rebates for credits to be provided for rebate programs.
• Work with product category managers for new and existing product strategies.
• Prepare commission reports / process any adjustments as needed

• Monitor activity between Inside Sales & Support and the clients in order to ensure customer satisfaction.
• Ensure that the team provides excellent customer service to both internal and external customers.
• Monitor performance paying special attention to key areas that require additional training.
• Develop & maintain business relationships with new & existing customers.
• Provide mentoring, training, and motivational leadership to all staff.
• Provide performance reviews on a bi-annual basis.

QUALIFICATIONS:

Knowledge, Skills and Abilities:

• Strong leadership skills, particularly the ability to drive results without direct reporting authority.
• Microsoft Office including hosting presentation
• Strong analytical skills, including the ability to identify and analyze key, market, customer, and competitive trends.
• Strong ability to work independently and manage to objectives with demonstrated initiative.
• Superior interpersonal skills including the ability to forge strong, mutually beneficial relationships with key customers and associates.
• Well-honed conflict resolution skills.
• Ability to think through issues and opportunities from the customer's perspective.
• Drive Parksite culture within sales team

Education:

• Bachelor's degree required; MBA preferred

Experience:

• Minimum of 10+ years business experience, including significant amount of sales and/or marketing experience
• Building products experience preferred
• Leadership experience

WORK ENVIRONMENT:

• In-market 85% of the time (customer facing)
• Occasional over-night travel required.
• Must react to short lead customer requests, Possible evenings, or weekend for customer events