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Campaign Monitor

Revenue Management Analyst

Campaign Monitor, Miami, FL


Job Description

The Revenue Management Analyst evaluates and assesses sailing performance and revenue metrics to determine appropriate pricing and inventory actions needed to maximize ticket revenue growth and total occupancy. The incumbent in this role generates opportunity to monitor and evaluate market trends to understand the value of Carnival Cruise Lines' (CCL) products from a consumer's perspective and to accurately align pricing programs, placement, and availability within each market segment.

Job Functions:
  • Determines pricing and inventory for assigned CCL product portfolio to drive net ticket revenue. Formulates and implements optimal pricing and inventory practices and principles by utilizing a combination of analytics, experience, and best practices.
  • Analyzes the impact on booking demand due to changes in the competitive landscape (i.e., ship deployment, pricing, and strategy). Conducts internal and external competitor price analysis for awareness of current pricing and market trends
  • Establishes tactical methodologies to optimize revenue and total occupancy at the market level and various booking channels (e.g., groups, opaque, etc.).
  • Collaborates with Sales, Marketing, Sailing Support, and Reservations to ensure optimal pricing and inventory controls are adhered to.

Qualifications:
  • Bachelor's degree in Finance, Economics, Statistics, Business, Marketing or a related field required
  • 3+ years of relevant work experience in Revenue Management or a similar analytical role required

Knowledge, Skills and Abilities:
  • Comprehensive knowledge and understanding of revenue management mathematical and statistical concepts, theories, principles and practices to collect and analyze data and construct solutions to business problems
  • Solid understanding and familiarity with various operational assets including the pricing system, inventory management capabilities, and reports detailing sailing performance
  • Keen understanding of how to utilize operational assets to formulate long-term objectives and make tactical decisions
  • Excellent oral and written communication skills
  • Excellent analytical, organizational, prioritization, and time & project management skills
  • Sound decision-making assessment, interpersonal, critical thinking, and resourcefulness skills
  • Ability to multitask and handle changing priorities with high level of quality
  • Ability and willingness to collaborate with cross-functional teams across the organization
  • A self-starter who is able and willing to take action with minimal guidance

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: No travel

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday. Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week and final schedule is determined by your leader. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site preschool program and wellness center at our Miami campus

#LI-Hybrid

#LI-GS1

About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf