ROBERT MADDEN INDUSTRIES LTD
HVAC Branch Manager- Marble Falls
ROBERT MADDEN INDUSTRIES LTD, Marble Falls, TX
Job Details
Job Location
MARF - MARBLE FALLS, TX
Description
About the Company:
Robert Madden Industries, LTD. is a heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies. After 40 years in business, the company has various locations across Texas. The company is uniquely situated in the market because it is large enough to serve many locations in Texas while retaining the family-owned feel that started in 1979.
About the Position:
We are seeking a dynamic and experienced HVAC Branch Manager to lead our HVAC division. The HVAC Branch Manager will be responsible for overseeing all aspects of branch operations, including sales, customer service, team management, and financial performance. This role requires a results-driven individual with a strong HVAC background, leadership skills, and a commitment to excellence.
Qualifications
Essential Responsibilities:
• Provide leadership and direction to the branch team.
• Develop and execute strategies to achieve branch sales and profitability goals.
• Manage branch finances, including budgeting, forecasting, and expense control.
• Build and maintain strong customer relationships by providing exceptional service and support.
• Oversee sales activities, including customer acquisition, retention, and upselling of HVAC products and services.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Implement efficient inventory management procedures to optimize stock levels and minimize excess inventory.
• Collaborate with territory managers and other branch managers to share best practices and drive operational improvements.
• Lead and participate in regular branch meetings to review performance metrics and set targets.
• Recruit, train, and develop branch personnel to enhance their skills and contribute to the branch's success.
• Resolve escalated customer issues and handle complex service requests.
• Implement marketing and promotional initiatives to increase branch visibility and market share.
Supervisory Responsibilities:
• Lead, mentor, and manage a team of sales, service and warehouse staff.
• Provide guidance, set performance expectations, and conduct performance evaluations.
Qualifications, Attributes, Education, and/or Experience:
• High school diploma or equivalent; additional education or certifications in HVAC or warehouse management preferred.
• Proven experience in HVAC industry leadership roles, with a strong understanding of HVAC products and services.
• Excellent leadership and interpersonal skills, with the ability to motivate and guide a diverse team.
• Results-oriented mindset with a track record of achieving sales and profitability targets.
• Exceptional customer service and relationship-building abilities.
• Thorough knowledge of HVAC industry regulations, safety standards, and best practices.
• Effective problem-solving skills and the ability to make informed decisions.
• Outstanding communication skills for interacting with team members, customers, and corporate leadership.
• Strategic thinking and the ability to develop and implement growth strategies.
• Strong organizational and time management skills.
• Experience with inventory management and branch operations.
• Ability to adapt to a fast-paced and evolving industry.
• Flexibility to work extended hours and travel as needed.
• A valid driver's license.
Computer Skills:
• Proficiency in Microsoft Office Suite and other relevant business software.
• Experience with Epicor Prophet 21.
Job Location
MARF - MARBLE FALLS, TX
Description
About the Company:
Robert Madden Industries, LTD. is a heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies. After 40 years in business, the company has various locations across Texas. The company is uniquely situated in the market because it is large enough to serve many locations in Texas while retaining the family-owned feel that started in 1979.
About the Position:
We are seeking a dynamic and experienced HVAC Branch Manager to lead our HVAC division. The HVAC Branch Manager will be responsible for overseeing all aspects of branch operations, including sales, customer service, team management, and financial performance. This role requires a results-driven individual with a strong HVAC background, leadership skills, and a commitment to excellence.
Qualifications
Essential Responsibilities:
• Provide leadership and direction to the branch team.
• Develop and execute strategies to achieve branch sales and profitability goals.
• Manage branch finances, including budgeting, forecasting, and expense control.
• Build and maintain strong customer relationships by providing exceptional service and support.
• Oversee sales activities, including customer acquisition, retention, and upselling of HVAC products and services.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Implement efficient inventory management procedures to optimize stock levels and minimize excess inventory.
• Collaborate with territory managers and other branch managers to share best practices and drive operational improvements.
• Lead and participate in regular branch meetings to review performance metrics and set targets.
• Recruit, train, and develop branch personnel to enhance their skills and contribute to the branch's success.
• Resolve escalated customer issues and handle complex service requests.
• Implement marketing and promotional initiatives to increase branch visibility and market share.
Supervisory Responsibilities:
• Lead, mentor, and manage a team of sales, service and warehouse staff.
• Provide guidance, set performance expectations, and conduct performance evaluations.
Qualifications, Attributes, Education, and/or Experience:
• High school diploma or equivalent; additional education or certifications in HVAC or warehouse management preferred.
• Proven experience in HVAC industry leadership roles, with a strong understanding of HVAC products and services.
• Excellent leadership and interpersonal skills, with the ability to motivate and guide a diverse team.
• Results-oriented mindset with a track record of achieving sales and profitability targets.
• Exceptional customer service and relationship-building abilities.
• Thorough knowledge of HVAC industry regulations, safety standards, and best practices.
• Effective problem-solving skills and the ability to make informed decisions.
• Outstanding communication skills for interacting with team members, customers, and corporate leadership.
• Strategic thinking and the ability to develop and implement growth strategies.
• Strong organizational and time management skills.
• Experience with inventory management and branch operations.
• Ability to adapt to a fast-paced and evolving industry.
• Flexibility to work extended hours and travel as needed.
• A valid driver's license.
Computer Skills:
• Proficiency in Microsoft Office Suite and other relevant business software.
• Experience with Epicor Prophet 21.