Event Sales Manager

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff.

Reports to:
Associate Director
FLSA:
United States of America (Exempt)
Employment Status:
Regular/Full time
The Woodruff Arts Center is committed to serving our mission by promoting an equitable and inclusive culture where everyone feels valued, appreciated, and free to bring their whole selves to work; and to find intentional ways to grow in our understanding and support of others.

The Woodruff Arts Center is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. Members of underrepresented groups are encouraged to apply.

POSITION SUMMARY:

The Event Sales Manager is responsible for booking conventions, meetings, wedding receptions, corporate, educational, and social events taking place on the Woodruff Arts Center campus. The candidate will execute all aspects of the sales process including establishing working relationships, initiate sales calls, contracting and ensure booking information is maintained.

Work Schedule:

• Monday - Friday, 9:00AM - 5:00PM with the understanding of flexibility based upon event schedule; some nights, weekends, and holidays will be required as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Achieve the Events Department's financial goals by securing events in publics spaces at the Woodruff Arts Center.
• Lead and develop sales strategies to achieve set goals.
• Assist Associate Director in developing sales forecasts and provide weekly, month-end, and quarterly reports as required.
• Coordinate all event billing and contracting, including proposals, contracts, invoices, and timelines.
• Promote the Woodruff Arts Center event spaces to potential clients; conduct facility tours; provide information on facility services and offerings, technical capabilities, policies and procedures.
• Assist client in finalizing all booking arrangements
• Assist Operations Manager in overseeing all event details including but not limited to: facility needs, room setup, food and beverage needs, A/V equipment and technical needs, and staffing needs ensuring smooth event execution.
• Communicate with campus departments for event staffing, including catering, setup and tear down, security, and housekeeping.
• Manage client relationships to set expectations and ensure a positive event experience.
• Coordinate with the Event Operations Manager and day-of Venue Coordinators to ensure all pertinent event information is transferred and understood.
• Follow up with client's post-event to ensure satisfaction and initiate rebooking; send follow-up client surveys.
• Attends all required Event Department meetings
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Degree in Business Administration, Marketing, Communications, or related field preferred
• Work experience in a related job may be considered as a substitute for educational requirements.
• Combination of education, training and/or experience which demonstrates ability to perform the duties as described.
• 2-3 years related experience in event planning, hospitality industry, and/or facility management/sales.
• Previous marketing and sales experience in a convention center, event space or venue or full-service hotel meeting space environment preferred.

Skills and Abilities:

• Outstanding interpersonal skills.
• Ability to achieve annual revenue goals.
• Strong organizational skills, attention to detail, and follow through.
• Highly self-motivated and able to work on a team or independently.
• Proficiency in using Microsoft Office, including Outlook, Word, and Excel.
• Proficiency in using sales automation, event reservation systems; Momentus Elite experience preferred.
• Availability to work evenings and weekends as needed.

Language Skills:

• Ability to write and develop correspondences and reports.
• Ability to communicate effectively and concisely with clients, volunteers, sponsors, vendors and employees, in person, through email, and on the telephone.

Physical Demands/Work Environment:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed.
• The noise level in the work environment is usually moderate.