Office Manager

LHH Recruitment Solutions is partnering with a company in the fire protection industry, seeking an experienced Office Manager to oversee the day-to-day operations of their district office in West Houston.

• Job: Office Manager (District Office)
  
• Client Industry: Construction/Fire Protection
  
• Location: 100% Onsite - Houston, TX 77055
  
• Position Type: Direct Hire (Full-Time)
  
• Schedule: Monday - Friday, 7 AM - 4 PM, or 8 AM - 5 PM
  
• Pay Rate: $30/hr - $35/hr (DOE)
  
• Department: Operations
  

This is an excellent opportunity for a candidate with a strong background in office management, operations, and billing in the construction industry (fire protection experience preferred).

Position Overview:
As the Office Manager, you will work closely with the District General Manager to manage the daily operations, staff, and administrative functions of a fast-paced office. Your leadership and organizational skills will be essential to ensuring the smooth running of the office, efficient billing, collections, and superior customer service. This is a great opportunity for a detail-oriented and results-driven individual to thrive in a dynamic environment.

Key Responsibilities:

• Office Operations Management: Oversee office activities to ensure smooth day-to-day operations, manage schedules, and handle administrative tasks efficiently while meeting deadlines.
  
• Staff Supervision: Manage and supervise administrative staff, including billers, collectors, and receptionists, ensuring high levels of productivity, efficiency, and accuracy.
  
• Billing & Contract Setup: Oversee billing processes, including job costing and ticket costing, ensuring accuracy and compliance with company standards in the construction and fire protection industry.
  
• Program Implementation: Lead and track initiatives and programs directed by management, ensuring successful execution and alignment with organizational goals.
  
• Collections & AR Coordination: Manage district accounts receivable, including collections processes. Work closely with collectors to ensure timely payment, assist with collections calls, deposit checks, and ensure accurate tracking and reporting of outstanding balances.
  
• Accounts Payable & Portal Management: Manage accounts payable portal, resolve billing exceptions, and ensure smooth financial operations.
  
• Communication & Reporting: Draft memos, emails, and reports; address inquiries; and provide timely communication to both staff and clients.
  
• Petty Cash & Expense Tracking: Oversee petty cash management and maintain accurate financial records, including check registers.
  
• Safety & Compliance: Work with the Safety team to ensure OSHA training and safety requirements are met for both the office and field technicians.
  
• Time Entry & HR Coordination: Post service trade time into the GP system, manage timesheet reviews, assist with HR functions, and support onboarding, payroll, and benefits coordination.
  

Job Requirements:

• 3 to 5 years of office administrative and management experience in the construction industry, particularly in office and operations management.
  
• Collections Experience: Proven experience in managing collections processes, including coordinating with collectors, following up on outstanding balances, and ensuring timely payments.
  
• Prior supervisory experience, especially in managing office staff such as billers, collectors, and administrative assistants.
  
• Proven experience in handling billing, job costing, and contract management within the construction or fire protection industry.
  
• Proficiency in MS Office Suite (Word, Excel, Outlook); familiarity with construction management software is a plus.
  
• Strong attention to detail with the ability to handle financial data, project timelines, and office management duties in a fast-paced environment.
  
• Excellent written and verbal communication skills for effective interaction with clients, staff, and management.
  
• Ability to work independently and collaborate within a team to achieve company goals.
  

Desirable Qualities:

• Customer Service Excellence: Demonstrates commitment to providing responsive, professional support to both internal teams and external clients.
  
• Interpersonal Skills: Ability to interact professionally with all levels of staff and clients in the construction industry.
  
• Accuracy & Efficiency: High attention to detail, particularly when managing financial records, billing, and contract set-up.
  

Benefits:
Our client offers a compensation package, which may include base salary, performance-based incentives, health benefits, retirement savings plans, and opportunities for professional development and growth within the organization.

To Apply: Interested candidates are invited to submit a resume outlining their qualifications and experience!

Pay Details: $30.00 to $35.00 per hour

Search managed by: Laarnie Thompson

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance