Dental Receptionist / Front Desk

Position Summary:

Arizona Biltmore Dentistry, a leading dental practice in Phoenix, AZ, is seeking an organized and compassionate Front Desk Receptionist/Patient Intake Coordinator to join our team. 

We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.

Responsibilities:

• Work under the general direction of the practice manager
• Admit patients 
• Create medical charts, either electronically or paper, based on center practice 
• Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind 
• Assist Front Office Administrator with the following duties
• Be familiar with procedure codes
• Know daily deposit amounts and make reports as requested
• Perform all other non-clinical duties as assigned

Qualifications:

• Front office admin experience in a dental office preferred
• Previous experience working patient admissions 
• Previous experience scheduling medical appointments and treatment plans