Job Description:

Director / Product Lead

Global Security & Investigations (GSI) Investigations

The Team

The Investigations Domain within the Global Security & Investigations (GSI) Group is seeking an experienced product management professional to lead the implementation of a new Background Investigations Platform and to define, implement and support the modernization of Internal Investigation and Threat Management case management platforms!

The Role:

• In this role, you will be a member of the GSI Security Technology Program Management team and will be responsible for working across business and technology teams to deliver modernized and optimized systems that support Fidelity Investigators and partner teams including Talent Acquisition, Human Resources, Legal, Regulatory and Compliance.
• You will engage routinely with Security Operations, support vendors, Procurement and Finance as you work to develop and deliver comprehensive product roadmaps.
• You will form a close and highly valued relationship with the Operational Leads of each Investigation team (Backgrounds, Internal, Threat) and their team members to partner on the delivery of comprehensive future state roadmaps.
• You will demonstrate highly honed skills in project management, data analytics and process optimization to develop roadmaps and drive technology solutions.
• You will lead a small team of Business and Configuration Analysts and leverage navigation and collaboration skills to garner input and support across all levels of the organization.

The Expertise We're Looking For:

• A bachelor's degree or equivalent experience required, advanced degree a plus
• 8+ years of related product management experience, systems development, product development, and/or product management
• Hands-on experience implementing a product by collaborating with technology partners using agile methodologies
• Prior experience leading a small team of Business Analysts

The Skills you Bring:

• Demonstrated expertise working with product development, product strategy, critical thinking, goal setting, planning and decision making.
• You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to improve value delivered
• Positive relationship building, interpersonal and influencing skills to stay aligned within the organization and across Fidelity partner teams
• Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building strong teams
• Familiarity with the review and approval processes firms deploy when vetting new candidates
• Familiarity with case management systems
• Deep understanding of the ServiceNow platform and how it can be used for process flow support, reporting and case management

The Value you Deliver

• Define, refine, and communicate your team's mission to all team members, business and technology partners to rally support
• Anticipate, discover, and prioritize client and partner needs to serve as the voice of the customer (business partners) and guide execution.
• Routinely engage Fidelity Talent Acquisition, Human Resources, Legal, Risk, Compliance and Technology Partners to discuss and agree upon solutions; and to ensure new solutions align with industry regulations and are consistent with Fidelity policy & procedures.
• Measure performance through established critical metrics and deliver agreed upon business, technology, and people results.
• Ensure new capabilities are developed and delivered with an "Operations First" attitude and ensure solutions are signed-off on and well-understood by all partners

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

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