HR Business Partner

About us

At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The HR Business Partner (HRBPs) are responsible for strategically partnering with Auctane's senior leaders on a range of matters, acting as a single point of contact for the functions they partner with. We provide value-added service to our employees that reflects our business objectives to ensure our strategies around talent attraction, retention and development are timely and effective.

This position is a hybrid role based in Austin, Texas. It is expected for employees to be in the office on Tuesdays, Wednesdays, and Thursdays.

About the team

The Global People Team at Auctane is dedicated to serving the needs of the business and the team members who keep it running. As a team, we work across employee relations, talent acquisition, HR operations, talent management, health and welfare benefits, HRIS, compensation, worker's compensation, performance management, learning and development, and project management. Though we're a fast-moving team with a lot of responsibilities, we work together to ensure that every aspect of an employee's experience is thoughtfully considered and weighed against the values of the organization. We support five offices located in Poland, Spain, UK, Australia, and the USA.

What will you be doing?

• Use your strong business acumen and talent management skills to work with, advise, and consult the functional leaders, providing HR guidance when appropriate.
• Guide leadership through Talent Management programs, cycles, policies, and philosophy such as performance and pay planning
• Provide guidance and input on business unit restructures, workforce planning, succession planning and M&A
• Manage and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Provides HR policy guidance and interpretation.
• Performs other related duties as assigned.

What are we looking for?

• 5+ years of human resources experience in multinational companies (technology company preferred)
• 2+ years partnering with a business unit or functional area (software, sales or engineering strongly preferred)
• Strong track record of building credibility with executives & managers
• Strong background of working across multiple human resource disciplines, including: compensation, employee relations, talent development, performance management, and employment law in a variety of states &/or countries
• High agility by embracing innovative ideas, being comfortable with iterative ways of working, synthesizing a wide range of information, and possessing the ability to navigate multiple priorities and projects simultaneously.
• Demonstrated ability to advise and influence executive leaders and their teams on sensitive topics
• Proficient in organizational design, team effectiveness, change management and communication planning
• Strong understanding of risk and risk management in a variety of employment matters
• Demonstrated collaboration skills
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

What will make you stand out?

• Bachelor's degree preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) preferred

The Tech

• G-suite
• Asana, Lattice
• Pave, Radford, ADP

What do we offer?

• Discount on your personal shipment orders via stamps.com and GlobalPost.
• ♥ Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn't mean you shouldn't enjoy your free time!
• ♥ An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• Internal and external training, free access to online training platforms such as LinkedIn Learning.
• We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
• We offer 10 paid days off for U.S. holidays throughout the year!
• Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
• Take the reins of your time off with our flexible PTO policy - because work-life balance should always be in your hands!
• Attractive office space in the heart of central Austin, Texas (free drinks, snacks...)
• Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
• Free garage parking directly across from the office building.
• Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
• We offer a gym discount program to help you stay fit and healthy!
• Find your zen right at the heart of our Austin office with weekly onsite yoga sessions - because balance is key to our vibrant workplace culture!
• 401k employer matching program - because your future deserves a friendly boost!
• We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• We've got your furry friend covered with pet insurance discounts.
• Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
• Get ready for hassle-free healthcare from the comfort of your couch - we offer free Telehealth services to keep you feeling your best!
• Treat yourself to relaxation on the regular - enjoy a monthly discount at Massage Envy.
• Get ready to rock our brand with style - we've got awesome company swag to offer!
• ☆We conduct annual merit reviews to recognize and reward your hard work and achievements.
• BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
• Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
• Health savings account employer contribution for HSA medical plan enrollees.

Travel Requirements:

• Less than 10% travel

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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