HVAC Service Manager

Headquartered in Kansas City and founded in 2019 by industry veterans Collin Hathaway (Chairman) and Trevor Flannigan (CEO), Flint Group is a leading platform providing high-quality HVAC, plumbing and electrical ("HVAC+") services to residential customers. Today, Flint is comprised of 8 longstanding market-leading brands across 9 primary markets in the U.S., including Phoenix, Kansas City, Seattle, Portland, Houston, Boston, Denver, and Philadelphia. The Company will continue to acquire and grow best-in-class local HVAC+ brands.

The HVAC+ residential services industry is estimated to be a ~$150B+ growing at a ~5% CAGR. The sector is largely non-discretionary due to the mission-critical nature of HVAC and plumbing systems. The HVAC+ market is highly fragmented with 70%+ of the market being served by independent contractors and mom & pop providers.

Flint has a proven track record of driving topline and earnings growth post-acquisition at the local level through: (i) investing in the local leadership team, facility and technology, (ii) optimizing business mix (e.g., adding service lines) and improving lead flow, (iii) leveraging economies of scale (e.g., OEM agreements, group purchasing), (iv) sharing best practices to improve performance, and (v) leveraging technology and analytics to measure KPIs, drive insights and increase accountability.

What's in it for you?

• Competitive Wage: $90-$130k base range DOE + Bonuses
• Company vehicle, tablet and cell phone
• Gas Allowance
• Full-time
• Weekly pay; Every Friday is payday!
• Start earning PTO immediately.
• Great medical benefits, including dental, vision and life insurance for you AND your family. Generous 401K Company match.
• 6 Paid holidays.
• On-going development trainings from the best in the business.
• Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.

Role Responisbilities

Value Creation & Growth Driver

• Partner with General Managers to drive revenue growth and margin expansion at Flint brands
• Evaluate opportunities to leverage Flint's scale to optimize efficiency
• Lead onboarding for new brands to implement systems and processes to achieve sustainable growth faster than previous acquisitions
• Partner with General Managers to build industry best culture & engagement
• Work closely with brand leadership to build and develop high performing teams
• Supervise, manage, coach, and develop all HVAC Service Department field service technicians.
• Responsible for effectively developing, maintaining, and reporting service department plans, work in-progress, service revenue forecasts and budgets.
• Prioritize meeting revenue and gross profit goals while assuring the work is completed on time and to the clients' satisfaction.
• Conduct weekly 1-1s with employees, performance reviews and disciplinary follow ups.
• Counsel, coach, and train employees to ensure reaching daily, weekly and monthly goals and objectives.
• Ensure that all local and state codes are properly met.
• Participate in new hire on-boarding and training.
• Work closely with Dispatch and Warehouse to ensure work effectiveness.
• Submit in a timely manner all service work business data required for payroll, billing, accounts payable, vehicle management, and human resource management functions.

Desired Skills and Experience:

• Experience leading and running an HVAC department
• Extensive managerial experience (Project management and team management experiences are a plus)
• Effective and professional communication skills
• Proficiency in HVAC
• Proficient in using a computer, tablet and Microsoft Office applications (Excel, Word & PowerPoint).
• Work references from past supervisors, managers, and co-workers
• Clean driving record - no moving violations
• Clean background check and acceptable work/character references
• Passing pre-employment and random drug tests

Salary Description

$90,000-$120,000