Warner Bros. Entertainment Inc.
Senior Product Manager, Growth - Identity & Access
Warner Bros. Entertainment Inc., Hudson, NY
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive Max Originals and iconic entertainment brands thrive, with HBO, HBO Max, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies, and specials for audiences of all ages. HBO Max originally launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. It rolled out globally across Latin America and the Caribbean in 2021, followed by its first European launches in the Nordics and Spain later that year. In May 2023, Warner Bros. Discovery introduced Max, an enhanced streaming platform, in the U.S. HBO Max is currently available in 46 countries and there are plans for the continued global expansion of Max in 2024.
Your New Role...
Warner Bros. Discovery is looking for a Senior Product Manager to help prioritize and oversee product strategy and execution pertaining to identity and access for the Max and discovery+ streaming apps.
In this key connecting role, you will collaborate with business stakeholders and a cross-functional team of Designers, Technical Program Managers and Engineers to drive new features and improvements which aim to remove customer frustration and pain points related to user identity, security, sign in, and account management across our portfolio of supported devices and platforms.
You have strong collaboration and analytical skills. You are an effective cross-functional team leader who can drive the successful implementation and delivery of initiatives that span multiple teams. You have strong product sense, as well as organizational and problem-solving skills. You are adept at using user research and experimentation to vet your hypotheses. You are also experienced and comfortable navigating ambiguity and influencing without authority. You know what good looks like.
Your role Accountabilities...
Qualifications & Experience...
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $109,900.00 - $204,100.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive Max Originals and iconic entertainment brands thrive, with HBO, HBO Max, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies, and specials for audiences of all ages. HBO Max originally launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. It rolled out globally across Latin America and the Caribbean in 2021, followed by its first European launches in the Nordics and Spain later that year. In May 2023, Warner Bros. Discovery introduced Max, an enhanced streaming platform, in the U.S. HBO Max is currently available in 46 countries and there are plans for the continued global expansion of Max in 2024.
Your New Role...
Warner Bros. Discovery is looking for a Senior Product Manager to help prioritize and oversee product strategy and execution pertaining to identity and access for the Max and discovery+ streaming apps.
In this key connecting role, you will collaborate with business stakeholders and a cross-functional team of Designers, Technical Program Managers and Engineers to drive new features and improvements which aim to remove customer frustration and pain points related to user identity, security, sign in, and account management across our portfolio of supported devices and platforms.
You have strong collaboration and analytical skills. You are an effective cross-functional team leader who can drive the successful implementation and delivery of initiatives that span multiple teams. You have strong product sense, as well as organizational and problem-solving skills. You are adept at using user research and experimentation to vet your hypotheses. You are also experienced and comfortable navigating ambiguity and influencing without authority. You know what good looks like.
Your role Accountabilities...
- Serve as an internal subject matter expert on matters pertaining to user identity and access.
- Drive key aspects of our strategy to monetize account sharing.
- Collaborate with internal stakeholders to create product requirements for your space.
- Communicate and measure objectives and key results.
- Lead discovery in your product area, collaborating with Research, Customer Support and Product Design, and Data Science teams to unearth customer problems.
- Define and execute A/B tests to validate customer experience improvements.
- Collaborate with product designers to develop best-in-class user flows.
- Define and prioritize business requirements consisting of user stories and functional requirements.
- Develop relationships with key technical teams and business counterparts within Warner Bros Discovery.
- Liaise with distribution, legal, marketing, customer experience, and technical teams to ensure platform guidelines, requirements and updates are communicated with an understanding of potential roadmap impact.
- Be the customer expert and solve customer problems; be fully knowledgeable of pain points experienced by customers and work with the team to identify opportunities for improvement.
- Own continuous reporting on performance, including post-product release impact reports that lead to actionable plans for further optimization.
Qualifications & Experience...
- 4-6+ years of product management experience.
- Detailed knowledge of popular streaming services and the competitive space.
- Deep experience of launching apps on partner platforms.
- Proven track record of understanding product growth and developing strategic roadmaps.
- Solid toolkit of product discovery techniques to drive continuous improvement of the experience.
- High comfort level in analytics and generating business insights from data trends and user research.
- Direct experience in detailed planning and prioritization of features.
- Demonstrated ability to create detailed and actionable product documentation and artifacts.
- Emotional intelligence and leadership skills to influence outcomes, while building a culture of teamwork and inclusiveness.
- Strong communication with the ability to simplify complex concepts and provide the right level of detail to executive leaders.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $109,900.00 - $204,100.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.