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TeleTech

Business and Management Learning, Senior Manager

TeleTech, Mc Lean, VA


Business and Management Learning, Senior Manager
The Opportunity:

The role will leverage deep experience in business management and business development to lead the creation and execution of learning strategies that align with critical business objectives. This role requires an individual who can blend business acumen with leadership expertise, positioning them as a trusted partner to senior business leaders across the organization. The ideal candidate will not only have a strong background in business operations, finance, project management, and proposals but will also excel in engaging with executive-level stakeholders to influence and drive learning initiatives that directly impact business performance. This individual will lead a team of learning strategists, each managing a portfolio of curricula that supports business growth and operational excellence.

The role demands visionary leadership to shape the learning and development function in support of broader business strategies. The candidate must be able to translate complex business needs into impactful learning solutions, navigate high-stakes conversations with senior leaders, and ensure the rapid delivery of projects that meet evolving organizational demands. Due to the nature of work performed within this facility, U.S. citizenship is required.

Join us. The world can't wait.

You Have:
  • 10+ years of experience leading cross-functional teams in the design and execution of learning programs, including in business management, project management, and business development domains
  • Experience managing high-impact learning initiatives that align with organizational goals, delivering measurable business outcomes, and driving performance improvements
  • Experience engaging with C-suite and senior leadership, providing strategic guidance, and building credibility as a trusted advisor in learning and development
  • Knowledge of business management, project management, and business development principles, including finance, contracts, and proposals
  • Knowledge of adult learning principles, instructional design methodologies, and how to align learning programs with organizational goals and industry standards
  • Ability to serve as a key advisor to senior business leaders on learning strategies that drive performance, business growth, and operational efficiencies
  • Ability to lead the development of learning strategies that are tightly aligned with business goals, including business management, finance, project management, and business development, ensuring the organization is equipped with the skills to compete in a fast-moving environment
  • Ability to oversee a diverse portfolio of learning programs, ensuring that each curriculum is designed to support the business's growth objectives, including in areas such as contracts, pricing, and proposals, while providing leadership to a team of learning strategists
  • Ability to continuously innovate the learning portfolio to ensure it meets current and future business needs, bringing fresh, impactful learning methodologies and technologies to deliver fast-moving projects in a high-pressure business environment
  • Bachelor's degree


Nice If You Have:
  • PMP Certification


Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $122,200.00 to $227,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
  • If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.


EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.