Enterprise Systems Support Team Lead

The Advanced Enterprise Global Information Technology Solutions (AEGIS) program has an opening for the Enterprise Systems and Support Lead supporting the NASA’s Network and Telecommunication Services (NaTS) Service Line. NaTS supports NASA customers agency wide, flight projects and programs, as well as national and international partners. This position provides direct support for all System tools utilized by NASA and it’s supporting agencies.Primary Responsibilities:Responsible for centralized, proactive, and strategic management of AEGIS daily services and processes supporting NASA Enterprise and Center tools and services.Responsible for coordinating employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.Oversee the design and maintenance of security requirements for supported servicesEncourage team members to meet or exceed all Enterprise and Center services performance metrics Utilizes incident, problem, and knowledge management to provide oversight to the AEGIS Enterprise Services Service Line NASA Enterprise Service Desk (ESD), , and Associated Facility Services.Support program improvements and strategic adjacencies that support profitable growth and recognize efficiencies. Perform analysis of procedures, cost control reports, and work measurements to provide management continuous improvement opportunities, and effective control of planning and cost factors.Requires frequent contact with equivalent level managers, industry peers, and customer representatives concerning projects, operational decisions, technical activities, schedules, contractual issues, and general overall performance of organizationCommunicate complex technical requirements to non-technical personnel; and prepare and present briefings to senior management officials on complex/controversial issues.Basic Qualifications:Excellent leadership qualities.Detail OrientedDeadline-driven with strong analytical skills.Ability to evaluate and train staff members.Strong budgeting and organizational skills.Experience with managing a large IT organizationExperience leading a geographically dispersed organization Demonstrated experience in strategic planningDemonstrated success building relationships with customers and teammatesDemonstrated experience in Team buildingExperience executing development programs in an agile environmentDeveloping Estimates to Complete/Estimates at Completion (ETC/EAC)Briefing external and internal senior leadership teams on program performance (Monthly Reviews)Preferred Qualifications:ITIL CertificationSAFe Agile Product Manager / Lean Portfolio Manager Experience with NASA Original Posting Date:2024-10-28While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $108,550.00 - $196,225.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.SummaryLocation: Huntsville, ALType: Full time