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Bond Brand Loyalty

Consultant

Bond Brand Loyalty, Toronto, ON


At Bond, we are dedicated to helping global brands achieve customer-centric growth. We build customized loyalty marketing and human experience solutions for our clients, enabled by technology and data insights. The Client Analytics team at Bond is responsible for the 'last mile' in analytics delivery. They use best-in-class analytical solutions to interpret the data and deliver insights that enable our clients to build stronger bonds with their customers. This team works directly with clients as well as internal account directors to bring forward insight driven business recommendations.

As a Consultant, you will be responsible for leveraging data to provide actionable insights that drive strategic decision-making and improve business performance. In this role, you will collaborate with cross-functional teams to understand business needs, develop analytical solutions, and communicate findings to stakeholders. Key responsibilities include data analysis and reporting, leveraging advanced statistical methods and data visualization skills. As a Consultant, you are also expected to create and maintain dashboards, model business scenarios, and support data-driven initiatives to optimize processes. Strong analytical thinking, technical expertise in data analysis tools (such as SQL, Python, and Dashboard Platforms), and excellent communication skills are essential for success in this role.

Responsibilities:

  • Lead cross-functional project teams, making decisions at the team and project levels.
  • Contribute to discipline-specific strategies within project teams and overall team strategies.
  • Develop and document client needs using active listening and communication skills.
  • Mentor other team members and support their professional growth.
  • Apply operational business practices and coordinate with related teams to improve efficiency.
  • Make complex decisions using subject matter expertise and Bond context.
  • Lead others to solve complex problems and identify innovative solutions.
  • Support business development efforts and contribute to organizational growth.


Qualifications:

  • Minimum Bachelor's degree (Master's preferred) in a related field with significant experience (5+ years) in data analysis or consulting.
  • Proficiency in leading project teams and providing strategic direction.
  • Advanced understanding of business drivers, revenue generation, and financial management.
  • Strong leadership and mentoring skills.
  • Excellent problem-solving abilities and analytical thinking.
  • Ability to manage complex projects and coordinate with cross-functional teams.
  • Strong client management skills and experience in business development.
  • Experience with advanced analytics techniques (supervised learning, unsupervised learning, statistical testing, simulation, optimization).
  • High proficiency with Microsoft PowerPoint and Microsoft Excel.
  • Experience with advanced analytics techniques.
  • High proficiency with data visualization in BI reporting tools (PowerBI, Tableau).
  • Strong proficiency with database languages (SQL) and programming languages (Python, R).


Bond is proudly recognized as a Great Place to Work and Best Managed Company. We're 800(ish) people working tirelessly together to make the world a more loyal place. You'll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You'll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client's biggest business challenges.

At Bond, we are proud to be a diverse organization and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.

Please connect with our People & Values team should you require any accommodation.